Facilities Maintenance Tech 1 - Facility Operations

Dr Phillips Center•Orlando, FL

6d•Onsite

About The Position

The Facilities Maintenance Tech 1 maintains the physical functionality and safety of the Dr. Phillips Center venue, a multi-theater, multi-venue complex with an outdoor public plaza. Working as part of the Facilities Maintenance team, this role performs minor, routine, and emergency repairs and maintenance indoors and outdoors. Work includes building and grounds maintenance and care of HVAC components, infrastructure, finishes, and other facility systems. The position requires a broad understanding of facilities maintenance, including HVAC, cleaning, carpentry, electrical, plumbing, painting, wall coverings, flooring, and masonry. The technician responds to maintenance requests, completes work to a high quality standard, monitors assigned areas, and reports work status and significant deficiencies. The role also supports guest service and facility operations, follows safety procedures, maintains supplies, and may take on other operational duties and special projects as assigned.

Requirements

High school diploma or GED equivalent.
Three to five years of experience in a job-related field, including general knowledge of building and grounds maintenance.
Knowledge of proper use and care of tools and equipment used in facility and grounds maintenance, including basic hand tools.
Valid Florida driver’s license with minimal infractions within the last three years.
Knowledge of care and maintenance of wall finishes, painting, wall covering, and architectural finishes.
Knowledge of general safe operating procedures and conservation programs.
Knowledge of basic electrical applications and safety procedures.
Ability to work a variable schedule, including evenings, weekends, and holidays, to meet operational needs.
Ability to lift, grasp, and/or carry supplies or equipment weighing up to 50 pounds.
Ability to climb stairs and ladders and work at heights of approximately 25 feet.
Ability to communicate effectively in English, both orally and in writing.
Ability to remain calm under pressure and work effectively with internal and external customers, exercising patience, tact, and diplomacy as needed.

Responsibilities

Maintain the physical functionality and safety of the facility.
Perform routine, minor, and emergency repair and maintenance tasks, including carpentry, electrical, plumbing, painting, wall covering, flooring, and masonry.
Respond to verbal and written requests for repairs and maintenance throughout indoor and outdoor areas.
Monitor the cleanliness, safety, and organization of assigned work areas and complete end-of-shift reports on assigned work.
Represent Facilities Operations to guests and internal teams by providing prompt and courteous responses, and address items affecting the guest experience with urgency.
Carry a radio and communicate with the Facilities team, security, and others, responding to calls in a timely and professional manner.
Perform repairs and work according to prescribed guidelines and safety requirements; report maintenance problems, hazards, accidents, injuries, and major deficiencies that cannot readily be repaired to the direct supervisor.
Conduct inspections and perform general and preventive maintenance and janitorial operations as needed.
Visually inspect tools, equipment, and machinery for safe use and operation.
Attend and participate in scheduled meetings and required training.
Maintain the confidentiality and security of facility data and information, and follow facility policies, procedures, and safety requirements.
Perform maintenance and cleaning of HVAC components and fan coil units.
Maintain an inventory of supplies and submit requests for parts and supplies as needed.
Support operational policies and procedures and demonstrate the arts center’s core values.
Maintain professional and friendly relationships with other departments, colleagues, and partners, and uphold Dr. Phillips Center customer service standards.
Perform other duties and special projects as assigned, potentially including theater fire brigade service, janitorial work, landscaping, making props, and workshop cleaning.