Facilities Maintenance Tech 1 - Facility Operations

Dr. Phillips Center•Orlando, FL

1d•Onsite

About The Position

The Facilities Maintenance Tech 1 maintains the physical functionality and safety of the Dr. Phillips Center, a multi-theater, multi-venue complex with an outdoor public plaza. As part of the Facilities Maintenance team, the role performs minor, routine, and emergency repairs and maintenance indoors and outdoors, along with inspections, preventive maintenance, and janitorial operations as needed. Work includes building and grounds upkeep, HVAC component and fan coil unit maintenance, and tasks involving carpentry, electrical work, plumbing, painting, wall coverings, flooring, and masonry. The position responds to requests from guests and internal teams, communicates with Facilities, security, and others by radio, and helps address issues affecting the guest experience. The technician follows facility guidelines and safety procedures, reports hazards and repair issues, maintains assigned work areas and supply inventory, and completes end-of-shift reports. The role may also involve special projects such as fire brigade service, janitorial work, landscaping, prop-making, or workshop cleaning. A variable schedule, including evenings, weekends, and holidays, is required to meet operational needs.

Requirements

High school diploma or GED equivalent.
Three to five years of experience in a job-related field, with general knowledge of building and grounds maintenance.
Broad knowledge and understanding of facilities, including building maintenance, energy management, HVAC and infrastructure equipment, cleaning, carpentry, electrical, plumbing, painting, wall coverings, flooring, and masonry care and upkeep.
Knowledge of the proper use and care of tools and equipment used in facility and grounds maintenance, including basic hand tools.
Valid Florida driver's license with minimal infractions within the last three years.
Knowledge of care and maintenance techniques for wall finishing, painting, wall covering, and architectural finishes.
Knowledge of general safe operating procedures and conservation programs.
Knowledge of basic electrical applications and safety procedures.
Ability to work a variable schedule, including evenings, weekends, and holidays, to meet operational needs.
Ability to lift, grasp, and/or carry supplies or equipment weighing up to 50 pounds.
Ability to climb stairs and ladders and work at heights up to approximately 25 feet.
Ability to communicate effectively in English in written and oral forms.
Ability to remain calm under pressure and work effectively with internal and external customers, including those requiring patience, tact, and diplomacy.

Responsibilities

Maintain the physical functionality and safety of the facility.
Perform minor, routine, and emergency repairs and maintenance, including carpentry, electrical, plumbing, painting, wall covering, flooring, and masonry tasks.
Respond to verbal and written repair and maintenance requests throughout indoor and outdoor areas.
Maintain cleanliness, safety, and organization of assigned work areas and complete end-of-shift reports on assigned work.
Provide prompt, courteous service to guests and internal teams, and respond urgently to issues affecting the guest experience.
Maintain communication with the Facilities team, security, and others by carrying and responding to a radio.
Follow prescribed repair guidelines and safety requirements; report maintenance problems, hazards, accidents, injuries, and major deficiencies or items that cannot readily be repaired to the direct supervisor.
Conduct inspections and perform general and preventive maintenance and janitorial operations as needed.
Visually inspect tools, equipment, and machinery for safe use and operation.
Attend scheduled meetings, maintain facility data confidentiality and security, participate in required training, and follow facility policies and safety procedures.
Perform maintenance and cleaning of HVAC components and fan coil units.
Maintain inventory of supplies and submit requests for parts and supplies as needed.
Support operational policies and procedures and demonstrate the arts center's core values.
Maintain professional and friendly relationships with other departments, colleagues, and partners; remain calm under pressure and work effectively with internal and external customers.
Maintain Dr. Phillips Center customer service standards and communicate effectively in spoken and written English.
Perform other assigned duties and special projects, which may include theater fire brigade service, janitorial work, landscaping, prop-making, or workshop cleaning.