Facilities Maintenance Supervisor

Transamerica•Cedar Rapids, IA

About The Position

The Facilities Maintenance Supervisor assists the Facility Manager with department operations, ensuring work requests and preventive maintenance tasks are completed on time. The role troubleshoots issues, develops and directs methods of action to meet department objectives, and supervises staff and contracted service providers. It coordinates work requests, preventive maintenance, and special projects, and resolves complex code compliance, inspection, administrative, and safety issues. The position involves staff supervision and development, work-order coordination, contractor and project management, preventive-maintenance planning, and operation of Computer Aided Facility Management (CAFM) tools. The supervisor supports building-code compliance and department objectives, contributes to business continuity planning and response, and handles administrative, procurement, and complaint-escalation duties. The work is performed in an office environment and includes extended computer and administrative work, substantial telephone and email communication, building inspections involving extensive walking and/or travel, and a fast-paced multitasking environment. Travel for building inspections is listed as extensive, greater than 50%.

Requirements

High school education or equivalent.
At least 5 years of facilities management experience in a commercial environment.
English language skills and intermediate-to-advanced math, reasoning, and computer skills.
Performance management and leadership skills.
Excellent customer service skills.
Knowledge of relevant building codes.
Understanding of mechanical, electrical, and plumbing principles, troubleshooting, and repair.
Excellent understanding and application of safety requirements.
Training in Computer Aided Facility Management (CAFM) systems.
Completion of a NEC 70E overview course.
Initiative, reliability, and ownership of department work.
Ability to handle multiple projects concurrently.

Nice To Haves

BOMA SMA or equivalent designation.
Intermediate-to-advanced training in CAFM systems, including building management and energy management systems.
Advanced business continuity planning experience.
Advanced knowledge of mechanical, electrical, and plumbing systems troubleshooting and repair.
Lift operator’s certification.
Universal refrigerant license.
Valid driver’s license.

Responsibilities

Supervise assigned staff in department operations and responsibilities.
Assist with training, development, and performance management of assigned staff.
Create and receive work orders; analyze and prioritize them, gather information, assist with assignments, provide resources, and ensure timely completion.
Manage contractors and special projects, including requests for proposals, contract negotiations, proposal evaluations, selection, and service management issues.
Develop, maintain, and adjust preventive maintenance plans.
Operate and maintain CAFM tools, including building management systems, energy management systems, and documentation.
Ensure code compliance and building standards are maintained.
Assist in developing and communicating department objectives, remove barriers to success, seek efficient ways to achieve results, and make recommendations to management.
Contribute to business continuity planning, mitigation, and response.
Handle department administration, complaint escalation, and procurement duties.

Benefits

Competitive pay.
Bonus for eligible employees.
Pension plan.
401(k) match.
Employee stock purchase plan.
Tuition reimbursement.
Disability insurance.
Medical insurance.
Dental insurance.
Vision insurance.
Employee discounts.
Career training and development opportunities.
Paid time off starting at 160 hours annually for employees in their first year of service.
Ten paid holidays per year, typically mirroring New York Stock Exchange holidays.
Be Well Company holistic wellness program, including wellness coaching and reward dollars.
Paid parental leave of 15 days per calendar year for eligible employees with at least one year of service, following the birth or placement of a child.
Adoption assistance.
Employee Assistance Program.
Back-Up Care Program.
PTO for volunteer hours.
Employee matching gifts program.
Employee Resource Groups.
Inclusion and diversity programs.
Employee recognition program.
Referral bonus programs.