About The Position

The Facilities & Maintenance Manager provides leadership and oversight for facilities, maintenance, grounds, infrastructure, utilities, fleet, and asset management activities at Star Lake Camp & Conference Center. The role leads department staff and programs, manages preventive maintenance and capital planning, coordinates contractors, ensures safety and regulatory compliance, and administers the MaintainX computerized maintenance management system (CMMS). It ensures facilities are safe, operational, welcoming, and aligned with The Salvation Army’s mission and operational goals. The manager oversees the operation, maintenance, repair, and readiness of buildings, infrastructure, utilities, roads, waterfronts, recreational assets, vehicles, and equipment across the property. The position works with the Director of Operations on capital improvements and major repairs, manages operating and capital budgets, and coordinates with program, conference, camping, and divisional staff. Other facilities-related duties may be assigned under the direction of the Director of Operations.

Requirements

  • At least 5 years of progressive facilities, maintenance, or operations experience.
  • At least 3 years of supervisory or management experience.
  • Experience using a computerized maintenance management system (CMMS).
  • Knowledge of facility systems, including HVAC, electrical, plumbing, utilities, grounds, fleet, and infrastructure maintenance.
  • Demonstrated ability to lead teams, manage multiple priorities, and communicate effectively with staff, contractors, guests, and organizational leadership.
  • Experience managing contractors, capital projects, and departmental budgets.
  • Valid driver’s license and ability to operate facility and grounds equipment as needed.

Nice To Haves

  • Associate’s or Bachelor’s degree in Facilities Management, Construction Management, Engineering Technology, Business Administration, or a related field.
  • Experience with MaintainX.

Responsibilities

  • Lead, supervise, develop, coach, and evaluate maintenance, grounds, housekeeping, and other assigned personnel.
  • Promote accountability, teamwork, stewardship, safety, and continuous improvement.
  • Monitor departmental performance using KPIs such as work-order completion, preventive maintenance compliance, facility readiness, safety inspections, and project progress.
  • Oversee operation, maintenance, repair, and readiness of buildings, infrastructure, utilities, roads, waterfronts, recreational assets, vehicles, and equipment.
  • Administer MaintainX CMMS, including work orders, preventive maintenance schedules, inspections, assets, inventory, and departmental documentation.
  • Develop, implement, and oversee a preventive maintenance program to improve asset reliability, reduce downtime, and limit deferred maintenance.
  • Maintain asset inventories, equipment records, lifecycle plans, and replacement schedules.
  • Partner with the Director of Operations to identify, budget, plan, and oversee capital improvement projects and major repairs.
  • Develop, monitor, and administer departmental operating and capital budgets.
  • Coordinate contractor selection, bid solicitation, project oversight, and vendor performance in accordance with Salvation Army purchasing requirements and project standards.
  • Ensure compliance with OSHA, ACA, local, state, federal, and Salvation Army standards, including required inspections, permits, certifications, testing, and safety programs.
  • Lead and coordinate responses to facility-related emergencies involving utilities, weather, infrastructure, life-safety systems, and property protection.
  • Collaborate with program, conference, camping, and divisional staff to keep facilities safe, welcoming, maintained, and ready to support the organization’s mission and ministry.
  • Complete other facilities-related duties as directed by the Director of Operations.
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