Facilities Logistics Supervisor

DESC•Seattle, WA

11d•$97,702 - $110,540

About The Position

The Facilities Logistics Supervisor supports Facilities leadership by coordinating, training, scheduling, and supervising Facilities Department staff, including dispatching and monitoring work orders. The role guides commodity management, warehousing, inventory control, procurement, and productivity tracking, with a particular emphasis on implementing and distributing personal protective equipment (PPE). The position requires advanced knowledge of Harm Reduction principles and Housing First initiatives as they relate to supplies and supply distribution. The supervisor coordinates maintenance and janitorial coverage across DESC properties, prioritizes and tracks work orders, generates productivity and trend reports, oversees supply and equipment inventory processes, and helps ensure procurement and safety compliance. The role supervises assigned staff, supports hiring, coordinates invoice processing, maintains building-key security protocols, and responds to emergencies, including occasional after-hours emergencies. DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider serving people experiencing long-term homelessness and complex behavioral health and medical conditions.

Requirements

One to two years of supervisory experience or highly relevant technical experience in an equivalent position.
Experience with Housing First and Harm Reduction principles, including alignment with their core principles.
Demonstrated ability to apply project management skills.
Strong ability to articulate complex information, principles, and data in writing for an executive audience.
Experience developing, implementing, and maintaining protocols.
Strong team orientation and ability to teach staff new tasks and techniques.
Ability to organize the workloads of multiple staff across multiple projects.
High proficiency using computers and/or electronic work order systems, including Bugzilla, Jira, and Paylocity.
Ability to communicate and work effectively with people from various backgrounds.
Ability to handle a wide range of unpleasant and/or unusual client behavior.
Commitment to cooperation and continuity across programs, and consideration and respect for clients.

Nice To Haves

Two years of supervisory experience in property management, particularly in Affordable Housing and/or Permanent Supportive Housing.
Advanced Excel skills, including pivot tables, converting CSV files, and graphing and charting.

Responsibilities

Prioritize maintenance requests and facilitate prompt responses through the electronic work order system, consulting with the Facilities Manager as needed.
Coordinate with Facilities Supervisors on department communications and proactive staff deployment strategies based on work volume, trends, and data analysis.
Coordinate maintenance and janitorial staff schedules with the Facilities Manager to ensure adequate daily coverage at each DESC property.
Review and reprioritize pending work orders as needed, and update project managers and relevant DESC staff about uncompleted work.
Coordinate daily with Housing, Clinic, and Administrative Managers on open work orders, timelines, and deliverables.
Generate reports of completed and pending work orders and analyze data using Excel spreadsheets, trend reports, algorithms, and productivity statistics.
Supervise and evaluate assigned Facilities Coordinator, maintenance, UMT, and janitorial staff.
Support the Facilities Manager and Director of Facilities with hiring janitorial and maintenance staff.
Lead staff in acquiring supplies and materials for cleaning and repair work; develop detailed supply lists and manage property inventory control procedures.
Support systemic supply processes that comply with Federal, State, and County procurement requirements; examine controls and recommend inventory-efficiency improvements.
Lead the Facilities Coordinator in maintaining continuity of supply ordering and enforcing policies for purchasing and using approved supplies.
Implement agency safety protocols, ensure compliance with safety work plans, and keep PPE stocked and properly distributed throughout the agency.
Respond to emergencies by initiating emergency maintenance actions, cleaning debris or water, and contacting supervisors; occasionally respond to after-hours emergencies.
Coordinate with Accounting to ensure timely invoice processing.
Safeguard building and unit keys; ensure access to occupied tenant units is authorized and create, monitor, and implement brass-key security protocols with the Facilities Manager.
Lead the Facilities Coordinator in managing tenant equipment for damage and unsafe conditions, and arrange preventive maintenance, upkeep, and repairs.
Develop and manage property inventory control procedures for equipment and repairs.
Assist other staff with large projects as assigned.
Participate in staff meetings and trainings as assigned.
Perform other duties as assigned.