Facilities Logistics Supervisor

Downtown Emergency Service Center•Seattle, WA

10d

About The Position

The Facilities Logistics Supervisor supports Facilities leadership by coordinating, training, scheduling, and supervising Facilities Department staff, including dispatching and monitoring work orders. The role guides commodity management, warehousing, inventory control, procurement, and productivity tracking, with particular emphasis on implementing and distributing personal protective equipment (PPE). It requires advanced knowledge of Harm Reduction principles and Housing First initiatives as they relate to supplies and supply distribution. The supervisor coordinates maintenance and janitorial staffing across DESC properties, prioritizes and tracks work orders, analyzes productivity data, manages supplies and equipment inventories, and supports compliant procurement processes. The role also helps maintain safety and security protocols, responds to emergencies (including occasional after-hours emergencies), and coordinates with other departments and property staff. DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider serving people experiencing long-term homelessness and complex behavioral health and medical conditions.

Requirements

1–2 years of supervisory experience or highly relevant technical experience in an equivalent position.
Experience with Housing First and Harm Reduction principles, including alignment with their core principles.
Demonstrated ability to apply project management skills.
Strong ability to communicate complex information, principles, and data in writing to an executive audience.
Experience developing, implementing, and maintaining protocols.
Strong team orientation and ability to teach staff new tasks and techniques.
Ability to organize the workloads of multiple staff across multiple projects.
High proficiency using computers and electronic work order systems, including Bugzilla, Jira, and Paylocity.
Ability to communicate and work effectively with people from varied backgrounds.
Ability to handle a wide range of unpleasant and/or unusual client behavior.
Commitment to cooperation and continuity across programs and to consideration and respect for clients.
Ability to sit, communicate with employees, operate computer hardware, and work at ground level, on scaffolding and ladders, and at heights of 50 feet or more, including roofs and patios.
Ability to frequently lift and carry items weighing up to 75 pounds, including heavy materials, ladders, tools, and other equipment.
Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
Ability to tolerate strong odors and wear appropriate protective equipment.

Nice To Haves

Two years of supervisory experience in property management, particularly in Affordable Housing and/or Permanent Supportive Housing.
High-level Excel skills, including pivot tables, converting CSV files, and creating graphs and charts.

Responsibilities

Prioritize maintenance requests and facilitate prompt responses through the electronic work order system, consulting the Facilities Manager as needed.
Coordinate with Facilities Supervisors on department communication and proactive staff deployment strategies based on volume, trends, and data analysis.
Coordinate maintenance and janitorial staff schedules with the Facilities Manager to ensure adequate daily coverage at each property.
Review and reprioritize pending work orders as needed, and update project managers and other relevant staff about uncompleted work.
Coordinate daily with Housing, Clinic, and Administrative Managers on open work orders, timelines, and deliverables.
Generate reports on completed and pending work orders and analyze data using spreadsheets and productivity-tracking methods.
Supervise and evaluate assigned Facilities Coordinator, maintenance, UMT, and janitorial staff.
Support the Facilities Manager and Director of Facilities in hiring janitorial and maintenance staff.
Lead staff in acquiring supplies and materials for cleaning and repair work, and develop detailed supply lists and tracking tools.
Develop and manage property inventory control procedures to maintain inventory accuracy and ensure supplies are available for unit repairs.
Support systemic supply processes that comply with Federal, State, and County procurement requirements; examine controls and recommend inventory-efficiency improvements.
Lead the Facilities Coordinator in maintaining continuity of supply ordering and enforcing policies on approved purchasing and supply use.
Implement agency safety protocols and ensure compliance with safety work plans.
Ensure PPE is stocked and properly distributed throughout the agency.
Respond to emergencies by initiating emergency maintenance actions, cleaning up debris or water, and contacting supervisors; occasionally respond to after-hours emergencies.
Coordinate with Accounting to ensure timely invoice processing.
Safeguard building and unit keys and do not provide access to occupied tenant units without authorization.
Create, monitor, and implement brass-key security protocols in coordination with the Facilities Manager.
Lead the Facilities Coordinator in managing tenant equipment for damage and unsafe conditions, and arrange preventive maintenance, upkeep, and repairs as needed.
Develop and manage property inventory control procedures for equipment and repairs.
Assist other staff with large projects as assigned.
Participate in staff meetings and trainings as assigned.
Perform other duties as assigned.