Facilities Engineer

Virgin Hotels Central Services LLC•New Orleans, LA

25d•$0 - $21

About The Position

The Facilities Engineer assists with maintenance, repair, refurbishment, renovation, remodeling, and general upkeep of the hotel to keep the facility functional and attractive. Under the general supervision of the Director of Engineering, the role helps ensure guest rooms, meeting rooms, restaurants, offices, and other hotel areas and equipment remain in good working order. The position requires responsive, courteous service to guests and effective coordination with teammates, managers, guests, and contractors.

Requirements

Basic working knowledge of general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures and tiling, painting from preparation through finish, basic carpentry, and groundskeeping.
Ability to read written communications, LED readouts, meters, and computer screens.
Finger, hand, and upper-body dexterity to pull levers and rotate knobs, work with arms raised, and handle and assemble small parts using basic hand and power tools.
Ability to understand and follow verbal and written instructions, communicate verbally and in writing, apply analytical thought processes, understand technical and mechanical instructions, and stay organized.
Ability to communicate effectively and courteously with employees, guests, and contractors in writing, by telephone, and in person.
Upper-body strength to lift 75 pounds throughout an 8-hour shift, and leg strength and ability to crawl through small spaces, climb ladders, and support and carry loads of 75 pounds.
Current, legal, and unrestricted ability to work in the United States.
Previous experience working in a hotel engineering or maintenance role.
Ability to perform accurate mathematical calculations.
Ability to communicate clearly and pleasantly in English with guests, management, and coworkers in person, by telephone, and through email.

Nice To Haves

Associate degree, technical degree, or trade certification.

Responsibilities

Complete assigned general repair work orders within the specified time frame to support hotel operations, safety, and equipment performance.
Conduct systematic checks and inspections and assist with proactive maintenance to prevent malfunctions, breakdowns, and depreciation.
Respond promptly and courteously to guest room maintenance requests and problems.
Maintain tools, work areas, and equipment in safe, secure, and good condition.
Repair or change room locks to support hotel and guest security.
Adjust and repair electronic problems with hotel equipment, including televisions, alarm clocks, and HVAC units.
Assist the department in maintaining safety equipment and emergency procedures.
Use a computer tracking system, such as ALICE or HOTSOS, to complete orders.
Maintain a friendly, cheerful, and courteous manner.
Perform other duties as assigned, requested, or deemed necessary by management.