Facilities Director

Acac • West Chester, PA

1d • Onsite

About The Position

Responsible for the maintenance and upkeep of the 3 clubs in the Pennsylvania Market (West Chester, Eagleview, Main Line) as well as the surrounding property, ensuring that legal requirements and health and safety standards are met. This role requires strong leadership with excellent communication skills and problem-solving abilities. The Facilities Director will be responsible for hiring and training team members, developing adequate staffing plans and team schedules, and monitoring team member productivity. They will also foster a team culture centered on achieving goals with a high level of customer service, conduct performance evaluations, and keep team and members informed of events and activities. The position involves supporting and handling member issues, creating and supporting special events, and collaborating with department managers to troubleshoot club-related issues. A key responsibility is creating and executing a preventative maintenance schedule for the facility, including HVAC equipment, lighting, drainage, pool pumps, exercise equipment, groundskeeping, and painting. The role also involves purchasing supplies, operating within budget guidelines, and striving to decrease operational costs by pricing out multiple vendors and contractors. Prompt response to repair and maintenance requests, prioritization of requirements, and advance notification to team and members about facility closures are also essential.

Requirements

• Must be able to move, walk, bend, reach, stretch and use repetitive arm and leg motion throughout the shift
• Repetitive lifting above head, reaching above head and shoulder, reaching below head and shoulder, lateral arm motion and reaching, pushing/pulling of machinery, hand and arm motion
• Repetitive lifting, moving, and carrying items up to 50 lbs.
• Stretching, kneeling, bending, sitting, crawling, climbing
• Ability to move and stay on feet for extended periods of time
• Ability to work in indoor and outdoor environment
• Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays
• College Degree preferred, High School diploma required
• Prior experience working in a maintenance or facilities role
• Prior experience working with department financials and budgets
• Ability to operate and repair wide variety of maintenance equipment; familiarity with fitness equipment preferred
• Knowledge of HVAC systems and operations, carpentry, plumbing, electrical, drywall, and painting
• Knowledge of swimming pool operations; Pool Operator’s License highly desirable
• Knowledge of security and fire alarms highly desirable
• Clear driving record and ability to drive in own vehicle to the 3 locations in the West Chester area
• Proficient computer skills
• Must be at least 18 years old
• Read, sign, and abide by the policies included in the Team Member Handbook
• Park in team member designated areas
• Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
• Attend mandatory Personal Training meetings
• Assist with Service Days, as assigned by Supervisor
• Assist with club programs, special events, or activities, as assigned by Supervisor
• Promptly respond to work-related correspondence
• Exhibit a positive attitude at all times
• Deliver outstanding service to members and guests, following acac’s FiveStar principles

Nice To Haves

• Pool Operator’s License highly desirable
• Knowledge of security and fire alarms highly desirable

Responsibilities

• Provide strong leadership with excellent communication skills and problem-solving abilities
• Responsible for the hiring and training of team members
• Develop an adequate staffing plan and team schedule
• Monitor team member productivity, provide constructive feedback, and offer coaching
• Create and foster a team culture that is centered on achieving goals with a high level of customer service
• Conduct periodic and annual team performance evaluations
• Keep team and members informed of events and activities, and encourage participation
• Support and handle member issues; make decisions in consideration of the club’s policies and procedures
• Create and support special events to promote the department and the club
• Maintain regularly scheduled hours on the department schedule
• Collaborate with department managers to troubleshoot club-related issues and ensure an overall high level of success for the club
• Create and execute a preventative maintenance schedule for the facility, including: HVAC equipment, replacing light bulbs and ballasts, checking drainage of all gutters, downspouts, and drains, maintaining pumps for the pools, maintaining exercise equipment, mowing lawns, and painting
• Purchase supplies and maintain them in working order
• Operate within budget guidelines for the purchasing of supplies, operational costs, pricing from outside vendors and contractors
• Strive to decrease direct and operating costs by pricing out multiple vendors and/or contractors
• Respond promptly to all requests for repairs & maintenance.
• Prioritize requirements and inform management as necessary
• Notify team and members, in advance when possible, of closure or unavailability of facilities due to necessary repairs & maintenance.
• Post written notices explaining the problem and the expected date of resolution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED