Director, Facilities

ATI Physical Therapy•Downers Grove, IL

1d•Remote

About The Position

As the Director of Facilities, you will lead ATI’s national Facilities function, ensuring the safe, compliant, efficient, and cost-effective operation of all clinics and facilities within its 850+ fleet. You will oversee preventive and reactive maintenance, vendor and contractor management, minor capital projects (including clinic refreshes, remodels, and reinvestment programs), and Facilities staff supervision. You will partner closely with cross-functional partners to deliver high-quality facilities outcomes that support clinic performance, patient and employee experience, and ATI brand standards. You will ensure maintenance programs are reliable, scalable, deliver best-in-class value, and are consistent across ATI’s national footprint. This is a leadership role leading a team of maintenance and project management professionals, overseeing national maintenance contracts, managing operational and capex budgets, and ensuring compliance with building codes, safety standards, and relevant regulations. This is a fully remote position for U.S.-based employees. We are considering applicants with experience in facilities management for multi-site retail, healthcare, or commercial environments.

Requirements

Bachelor’s degree in Facilities Management, Construction Management, Engineering, Architecture, or related field
10+ years of experience in facilities management for multi-site retail, healthcare, or commercial environments
Experience overseeing construction build-outs, renovations, and facility upgrades
Demonstrated success managing maintenance vendors and service contracts
Experience supervising teams and driving performance outcomes
Strong understanding of building systems (HVAC, electrical, plumbing), code compliance, and safety regulations
Excellent communication and stakeholder management skills
Strong organizational, prioritization, and project management skills
Solid negotiation ability with vendors and service providers
Ability to analyze facilities data, identify trends, and drive improvement
Thorough understanding of building codes, ADA, permitting processes, and safety protocols
Strong customer service orientation when supporting clinics
Ability to communicate effectively at all levels, including field staff and senior leadership
Commitment to ATI’s mission, service standards, and team culture

Nice To Haves

Additional certifications (e.g., CFM, FMP, PMP)
Experience in the multi-site retail environment
Experience managing national vendor programs and high-volume maintenance portfolios
Proficiency with CMMS/work order systems and capital/maintenance budgeting
CFM, FMP or PMP

Responsibilities

Provide strategic vision for value creation and fleet health improvement. Lead cross-functional alignment and support the approval process. Have a proven history of implementing strategic ideas with measurable results.
Lead national preventive and reactive maintenance programs to ensure safe, compliant, efficient clinic operations.
Oversee work order management, vendor performance, and timely resolution of facility issues.
Maintain ATI facility standards and ensure consistent application of safety, compliance, and operational protocols.
Develop, track, and report on KPI’s to measure the delivery of industry-leading results.
Partner with Operations to manage escalations and mitigate disruption to clinics.
Oversee planning and execution of minor capex projects including refreshes, remodels, and targeted expansions.
Review scopes, budgets, schedules, and designs for compliance with ATI standards and operational needs.
Manage permitting, vendor coordination, and construction oversight to ensure high-quality delivery.
Track and report on spend, schedule predictability, and project quality.
Manage national and regional vendors, ensuring service quality, responsiveness, and adherence to SLAs.
Lead contract negotiations, renewals, and procurement activities for maintenance and minor construction services.
Monitor vendor performance data and drive continuous improvement in cost, quality, and reliability.
Develop and manage annual Facilities OPEX & CAPEX maintenance budgets and minor CAPEX program budgets.
Review and approve invoices, bids, and change orders within delegated authority.
Ensure accurate forecasting, cost control, and financial transparency for Facilities operations.
Lead, coach, and develop Facilities staff, establishing performance expectations and conducting reviews.
Oversee recruitment, onboarding, and ongoing training for maintenance personnel.
Foster a collaborative, service-oriented culture aligned with ATI values and clinic support needs.
Partner with Operations, Clinic Development, Facilities, Finance, and PMO to support facility issues and capital planning.
Coordinate with internal teams and external vendors to ensure readiness and compliance with facility-related work.
Serve as a key liaison for escalations and communication related to existing clinic conditions and improvement projects.