Director, Facilities

Springs Rescue Mission•Colorado Springs, CO

just now•Onsite

About The Position

Springs Rescue Mission considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The Director of Facilities is responsible for overseeing the planning, maintenance, and daily operations of SRM’s facilities and infrastructure. This role ensures a safe, efficient, and compliant environment by managing building systems, coordinating maintenance, and optimizing resource allocation. Working closely with leadership, the Director of Facilities develops strategic policies, implements cost-effective solutions, and drives sustainability initiatives to enhance operational performance and long-term facility management. The Director of Facilities ensures Springs Rescue Mission’s physical environments are safe, reliable, compliant, and well stewarded so the mission can operate with dignity, consistency, and trust. This role owns the condition, sustainability, and long-term reliability of SRM’s buildings, infrastructure, and physical systems. As a shared-service leader within Finance & Administration, the Director of Facilities balances responsiveness to a 24/7 campus with disciplined stewardship of resources, capital, and risk. This role does not manage guest behavior or campus flow. Instead, it ensures the physical systems supporting that work function predictably today and sustainably over time. This position requires senior-level judgment, systems thinking, and the ability to lead through competing priorities in a mission-critical, always-on environment.

Requirements

Bachelor’s degree in Facilities Management, Business Administration, or related degree.
Strong knowledge of building systems, maintenance processes, and safety standards.
Minimum 3-5 years of related facility operations and maintenance management experience with an increasing amount of responsibility.
A combination of education and facilities leadership may be substituted for either education/experience requirement.
Maintains a personal relationship with Jesus Christ and is a constant witness.
Christ-centered and compassionate attitude in dealing with people including the homeless and faithfully upholds and exemplifies SRM’s Statement of Faith.
Serves as an advocate for the homeless and raises awareness of the needs and concerns for the addicted and those in poverty, engaging others within one’s influence to greater involvement and effectiveness on behalf of this population in Colorado Springs.
Believes that volunteers are vital to accomplishing the Vision and Mission of Springs Rescue Mission and thus is part of mobilizing the community in the fight against addiction, poverty, and homelessness.
Highly developed communications, collaborator, change agent, strategic, creative project management skills, and the ability to drive performance from all areas within Springs Rescue Mission.
Exceptional leadership and time, task, and resource management skills.
Strong problem solving, critical thinking, coaching, interpersonal, presentation, and verbal/written communication skills.
Ability to effectively plan, track and monitor multiple projects and deadlines.
High initiative, seeking continuous process improvement, actively engaging in problem solving.
Excellent planning, analyses, prioritizing, decision-making, and implementation skills with a high level of computer literacy and personal responsibility.
Safety conscious with a strong knowledge of facility operation and general maintenance knowledge.
Flexible, able to appropriately respond to emergencies and needs of SRM.
Able negotiator with good project management skills.
System-oriented and operationally disciplined.
Calm and steady under pressure.
Skilled at balancing urgency with long-term stewardship.
Clear, practical, and solution-focused.
Good supervision skills, able to train others, providing support and ensure quality service is provided while outcomes/objectives are met.
Proficient with computer and required systems or technology.
Able to read, write and perform accurate mathematical computations.
Valid driver’s license, current proof of insurance and/or clean driving record for a minimum of 3 years is required.
Valid Colorado driver’s license required.

Nice To Haves

Certified Facility Manager (CFM) or Facilities Management Professional (FMP) preferred.
Previous experience working for a non-profit organization helpful.

Responsibilities

Manage facility operations, including maintenance, repairs, and security.
Ensure that Facilities issues do not disrupt shelter operations or program delivery.
Ensure preventive maintenance reduces emergencies and unplanned costs.
Ensure capital projects are delivered on time and within approved scope.
Ensure buildings reflect safety, dignity, and donor-worthy stewardship.
Ensure program leaders trust Facilities as a responsive, solutions-oriented partner.
Ensure effective collaboration with Work & Enterprise on campus care and maintenance needs when appropriate.
Lead, supervise, and develop facilities staff and maintenance technicians.
Set clear expectations, priorities, and accountability.
Ensure staff are properly trained in safety protocols, equipment use, and maintenance procedures.
Foster a culture of professionalism, responsiveness, and stewardship.
Provide on-call or emergency response leadership as required.
Operate in a lean environment, providing strategic direction and systems-level leadership while also stepping into hands-on problem-solving when staffing levels or urgency require it.
Balance practical execution with long-term stewardship, ensuring reliability and standards are upheld even when resources are constrained.
Track facility-related metrics to improve reliability, efficiency, and cost control.
Identify opportunities for sustainability, energy efficiency, and long-term savings.
Continuously improve systems, processes, and preventive practices.
Ensure facilities systems support donor trust and organizational credibility.
Develop and enforce facility management policies and procedures.
Ensure adherence to safety, health, and environmental regulations.
Lead sustainability and energy saving initiatives.
Coordinate space planning and workplace optimization efforts.
Establish emergency preparedness and disaster recovery plans.
Track key performance indicators (KPIs) to enhance efficiency.
Supervise and develop facilities staff to maintain high performance standards.
Ensure overall compliance with project requirements, regulations, and procedures.
Participate in the development and oversight of outsourced contracts pertaining to facility maintenance and approval and procurement process of parts and materials.
Provide technical guidance, direction, and develop specifications for supplies, parts, equipment, and services requested of/by contractors.
Establish, implement, and maintain preventive maintenance programs for facilities including performing regular inspections of facilities to develop and identify maintenance activities and to ensure compliance with building codes, and other applicable safety standards.
Ensure proper instruction and training of personnel in methods and procedures, proper use of equipment, general preventative maintenance, system maintenance and repair, and proper safety protocols.
Ensure facility maintenance activities and work orders are completed in a timely manner; create and maintain records and reports as required.
Develop strong relationships with cross-functional teams and departments.
Attend all required SRM meetings and review SRM emails regularly.
Drive on behalf of Springs Rescue Mission utilizing SRM company vehicle and/or your personal vehicle.

Benefits

$80,000/year - $90,000/year
Medical coverage with Spring’s Rescue Mission covering 80% of the employee premium on base medical plan.
Voluntary dental and vision coverage.
Employer-paid life insurance.
403(b) retirement plan with Spring’s Rescue Mission matching contributions up to 5% after one year of employment, with 100% vesting beginning on your date of hire.
Voluntary Group Accident Plan.
Eight (8) paid holidays.
Paid Time Off (PTO) – beginning at 21 days annually, accrued each pay period.
Initial PTO is accrued at a rate of 0.080700 per hour worked, per pay period, with a max balance of 168 hours per year with 50% of max balance able to roll over at the end of the year (84 hours), with 16 hours “pre-loaded” during the first two months (8 hours per month) of employment during the first year of employment.
Employer paid Long-Term disability.
Pay on Demand option.
Tuition Assistance – up to $5,500 per year, based on current tuition policy, subject to change.
Benefits become effective the first day of the month following completion of 30 days of employment.