Facilities Director

Unibail-Rodamco-Westfield•Irvine, CA

1d•Onsite

About The Position

This is a full-time management role at Unibail-Rodamco-Westfield (URW) responsible for directing the day-to-day facilities operations of the property, including the shopping center and affiliated business units. This leadership role supports the URW vision of serving communities, enabling meaningful customer connections, and reshaping how people shop, live, work, and play—delivering a best-in-class customer experience by elevating the shopping center environment and enabling a seamless customer journey. URW is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. The company culture embraces evolution and change, with teams that are collaborative and thrive by working together. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW's flagship destinations are interwoven into the community fabric, and employees are empowered to be impactful in their work and lead meaningful change through volunteering, DE&I programming, and leading ESG efforts. URW aims to be an innovator in experiential entertainment, creating inspiring consumer experiences in-person and digitally, and reinventing being together. The company provides an environment for growth and evolution, valuing internal movement and international mobility, and fostering a culture of continuous learning.

Requirements

Bachelor’s degree (BA or BS) required, or equivalent experience.
3–5+ years of progressive facilities management experience in retail, commercial, hospitality, or related environments.
Minimum two (2) years of supervisory experience.
Working knowledge of OSHA, EPA, and regulatory compliance requirements.
Ability to read blueprints, construction documents, and lease plans.
Experience with CAD, Bluebeam, CMMS, BMS/EMS, and cloud-based platforms.
Mechanical systems knowledge including HVAC, central plants, chillers, boilers, VAVs, and VFDs.
Knowledge of elevators, escalators, electrical systems, fire/life safety systems, and ADA compliance.
Strong process and workflow management skills.
Proven team leadership and development capabilities.
Sustainability and energy management background.
Customer service excellence and stakeholder communication skills.
Financial acumen including budgeting, forecasting, and variance analysis.
Strategic thinking, problem-solving, and composure in high-pressure situations.

Nice To Haves

Professional designations from BOMA, IFMA, or IREM preferred.

Responsibilities

Direct and oversee all day-to-day facilities operations of the property and affiliated business units, including operating and capital budgeting, expense control, preventive maintenance programs, building systems management (HVAC, plumbing, fire/life safety, electrical), aesthetics, and customer experience.
Provide leadership, supervision, training, and coaching to a team of contract maintenance engineers.
Develop, implement, and monitor a comprehensive Preventive Maintenance Program to maximize equipment life and operational efficiency.
Utilize facilities operational platforms such as CMMS, BMS/EMS, and contractor management systems and ensure data integrity and optimization.
Attend recurring action and asset meetings contributing to operational and capital expenditure planning.
Manage on-site equipment and asset inventories.
Oversee or participate in project management, financials, vendor management, sustainability initiatives, safety compliance, and central plant operations.
Maintain responsive communication with tenants regarding operational matters.
Coordinate logistics related to access, deliveries, and screenings.
Support tenant construction to ensure on-time store openings.
Participate in Manager-on-Duty rotation including evenings and weekends.
Conduct off-hours inspections and provide 24/7 emergency response as required.
Attend required meetings, training programs, and other duties as assigned.