FACILITIES COORDINATOR

Hollywood Casino Tunica • Tunica Resorts, MS

9d

About The Position

The Facilities Coordinator provides administrative and office support to the Director of Facilities and the Facilities leadership team, helping promote business productivity and efficiency. The role prepares and organizes correspondence, reports, spreadsheets, presentations, calendars, meeting materials, training materials, and other documents; schedules appointments, meetings, and travel; and responds to telephone and in-person inquiries. It also supports Facilities processes by coordinating with Risk & Safety on contractor, subcontractor, and vendor insurance records and requests, managing office assets and supplies, and working with departments to keep office machines operating efficiently. The coordinator is expected to provide superior customer service, maintain confidentiality, meet deadlines, follow company policies, and perform work safely. The position has no supervisory responsibilities. Work may take place in varying work areas, including confined spaces, with moderate to loud noise and possible exposure to unrestricted secondhand tobacco smoke. The role requires flexibility to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.

Requirements

• Must be at least 21 years of age.
• High school diploma or GED, or two years of previous customer service experience, or a combination of education and experience.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
• Proficiency in Microsoft Outlook programs.
• Knowledge of kitchen and restaurant sanitation and the operation and maintenance of equipment.
• Flexibility to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
• Ability to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to read and communicate verbally in English. Written English communication skills may also be required.
• Ability to apply commonsense understanding to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
• Ability to qualify for licenses and permits required by federal, state, and local regulations.
• Must obtain First Aid/AED certification and successfully complete C.A.R.E or TiPS training.
• Must possess a valid driver’s license and have an acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.
• Physical ability to regularly stand and use hands to finger, handle, or feel objects, tools, or controls; frequently reach with hands and arms, talk, or hear; and meet close, color, and peripheral vision requirements.
• Ability to regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds.
• Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Nice To Haves

• Five years of Food & Beverage experience is preferred but not required.
• Previous Food & Beverage experience is desired but not required.

Responsibilities

• Provide administrative support and perform general office duties for the Director of Facilities and Facilities leadership team.
• Draft, prepare, type, or transcribe correspondence, communications, reports, spreadsheets, databases, charts, graphs, manuals, presentations, calendars, agendas, itineraries, meeting minutes, and other documents for Facilities operations.
• Ensure work is competent in grammar, composition, and format.
• Support and promote superior customer service in accordance with department and company standards and programs.
• Schedule appointments and maintain a current calendar of events and activities; prepare and verify travel arrangements and schedule meetings and conferences.
• Answer telephone and in-person inquiries and accurately record and communicate messages.
• Assist Facilities leadership and the Director of Facilities in creating training materials within specified guidelines.
• File and organize documents and materials.
• Partner with Risk & Safety to maintain contractor, subcontractor, and outside-vendor certificates of insurance and coordinate requests for outgoing insurance requirements.
• Order and maintain inventories of company assets and supplies as needed.
• Communicate with departments to help ensure office machines operate efficiently and continuously.
• Develop and maintain working relationships with departments and corporate functions to liaise and assist with Facilities processes.
• Adhere to company policies and procedures, meet departmental or company deadlines, and perform duties safely and responsibly.
• Meet professional appearance and grooming requirements and maintain strict confidentiality in departmental and company matters.
• Perform other duties as assigned.

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED