Facilities Coordinator

Erickson Senior Living • Highland Springs, TX

3d • Onsite

About The Position

Join our team as a Facilities Coordinator, where you'll address residents' daily needs, coordinate activities for designated neighborhoods, and serve as a liaison between the General Services Department, residents, and staff. Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Requirements

• Minimum of 3 years of experience in an office environment or within a department with responsibility for facilities management
• Valid driver’s license
• Working knowledge of building systems
• Ability to assess resident or other complaints and resolve disputes in a friendly and professional manner
• Ability to work autonomously

Nice To Haves

• Customer service experience preferred

Responsibilities

• Communicate with new residents to explain the operation of each department within General Services
• Investigate complaints, suggestions, and occurrences
• Select and oversee the work of outside contractors for projects.
• Audit all facilities for proper maintenance, repair, and cleanliness; coordinates needed repairs with the appropriate department(s)
• Conduct surveys on services recently performed for residents and other departments
• Coordinate re-occupancies of units in assigned neighborhoods

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed