Facilities Coordinator

JLL • Washington DC, DC

1d • Onsite

About The Position

JLL is seeking an experienced Facilities Coordinator to manage the day-to-day operations, scheduling, access, and logistics of a high-volume loading dock serving a major transportation facility. This hands-on operational role ensures that vehicles, drivers, vendors, contractors, and deliveries entering the dock are expected, scheduled, authorized, properly routed, and safely managed. The role combines facilities and operational judgment with practical logistics experience and the ability to use technology for scheduling, access, communications, and daily dock activity. It is critical to maintaining a secure, efficient, and well-organized loading dock that supports the broader facility’s operations.

The position is on-site in Washington, DC. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• At least 5 years of experience in facilities operations, logistics, transportation, critical infrastructure, or a comparable environment.
• Demonstrated experience using scheduling, access-control, visitor-management, or similar operational technology.
• Strong organizational skills and the ability to manage multiple simultaneous activities.
• Ability to make sound decisions independently and appropriately manage exceptions.
• Strong written and verbal communication skills.
• Valid driver’s license.
• Proficiency with Microsoft Office and related business applications.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Prior supervisory or management experience.
• Experience with loading docks, vehicle checkpoints, transportation facilities, or controlled-access environments.
• Working knowledge of physical access control, incident management, and operational risk principles.
• Experience developing or enforcing standard operating procedures for scheduling, access, and exception management.
• Familiarity with digital credentialing tools, QR codes, mobile check-in systems, or operational dashboards.
• Ability to quickly learn and train others on new operational systems.

Responsibilities

• Manage daily loading dock operations, including delivery schedules, dock assignments, vehicle staging, arrival sequencing, and departures.
• Use scheduling and logistics technology to manage appointments, deliveries, vendors, contractors, and vehicle activity.
• Maintain real-time visibility into expected and arrived activity, routing, and departures.
• Verify drivers, vehicles, vendors, contractors, and deliveries before granting access to restricted dock and service areas.
• Manage exceptions such as early or late arrivals, unscheduled vehicles, access issues, and schedule changes.
• Coordinate with tenants, vendors, carriers, contractors, facilities personnel, security teams, and station operations.
• Maintain accurate operational, delivery, incident, and exception records; monitor metrics such as delivery volume, dwell time, and scheduling compliance.
• Coordinate with contracted security personnel assigned to loading dock and vehicle-access operations.
• Identify bottlenecks, security vulnerabilities, and opportunities to improve security and operational efficiency.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed