Facilities Coordinator

NFH•Louisville, KY

About The Position

At Network For Hope (NFH), the Facilities Coordinator independently supports the day-to-day operation, upkeep, and coordination of NFH facilities. The position is a primary point of contact for facility needs, vendors, service providers, and assigned projects. It performs routine handyman-level maintenance and repairs and coordinates specialized work requiring outside contractors. The coordinator identifies facility needs, prioritizes work, follows issues through completion, and helps maintain safe, functional, and well-maintained work environments. The role also coordinates routine maintenance, repairs, and cleanliness of assigned fleet vehicles and maintains related service records. It identifies and promptly addresses or reports potential facility safety hazards, follows safe work methods and procedures, uses required personal protective equipment, and ensures vendors comply with applicable site safety expectations.

Requirements

  • High school diploma or equivalent.
  • Two to three years of experience in facilities coordination, property maintenance, building operations, general maintenance, or a related role.
  • Working knowledge of routine handyman-level repairs.

Nice To Haves

  • Experience independently coordinating vendors, service requests, and facility projects is strongly preferred.
  • Experience supporting multiple properties and/or a healthcare environment is preferred.

Responsibilities

  • Independently monitor facility conditions and respond to routine facility needs, service requests, and identified concerns.
  • Serve as a primary point of contact for vendors and service providers; schedule work, coordinate site access, communicate expectations, and follow through to completion.
  • Coordinate specialized maintenance and repairs for HVAC, plumbing, electrical, fire protection, security/alarm systems, pest control, and other building systems through qualified vendors.
  • Conduct routine facility walkthroughs to identify maintenance needs, safety concerns, and opportunities for repair or improvement.
  • Maintain facility records, service documentation, vendor information, warranties, and other required documentation.
  • Respond to urgent facility issues, assess immediate needs, notify appropriate personnel, and coordinate outside support when necessary.
  • Perform routine handyman-level repairs and upkeep, including minor carpentry, drywall patching, painting, furniture assembly, hardware replacement, basic fixture repairs, and similar general maintenance.
  • Complete routine grounds and exterior upkeep or coordinate outside services, including debris or fallen-branch removal and snow/ice removal.
  • Use common hand and power tools safely and determine when work should be referred to a licensed or specialized contractor.
  • Coordinate assigned facility projects from planning through completion, including gathering information or quotes, scheduling vendors, monitoring progress, communicating updates, and tracking open items.
  • Assist with office moves, furniture installation, space changes, equipment placement, and other facility-related projects.
  • Track project timelines, priorities, costs, and completion status, and escalate concerns or decisions as appropriate.
  • Coordinate routine maintenance, repairs, and cleanliness of assigned fleet vehicles and maintain related service records.
  • Identify and promptly address or report potential facility safety hazards; follow safe work methods and procedures, use required personal protective equipment, and ensure vendors comply with applicable site safety expectations.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • 401K
  • Life and disability insurance
  • Pet insurance discounts
  • Wellness programs, including Calm
  • Education reimbursement
  • Flexible schedules
  • On-the-job training
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