Facilities Coordinator

Cambrian Credit UnionWinnipeg, MB

About The Position

The Facilities coordinator ensures that buildings, property, and equipment are safe, efficient, well maintained, and aligned with the needs of business operations, members, and staff. Acting as a central point of contact, the Facilities Coordinator works closely with internal departments and external vendors and contractors to coordinate building services, repairs, inspections, and maintenance activities. Through oversight and planning, the role supports the seamless functioning of the workplace, minimizes disruption to business services, and ensures compliance with health, safety, and security requirements.

Requirements

  • Minimum Grade 12 or equivalent, with post-secondary education and /or experience in Facilities management considered an asset.
  • Minimum 2 years' experience in business administration.
  • Excellent time-management, prioritization & communication skills with proven ability to work both independently and as a Team in a fast-paced environment with multiple and often changing priorities.
  • Self-starter/ creative thinker/ problem solver who can lead with decision-making abilities.
  • Proficient in PC applications of Microsoft 365, Word, Excel, Teams and demonstrated ability to learn additional software applications (Genetec, Jira, Concur).
  • Ability to lift and carry up to 10 lbs.
  • Valid class 5 driver’s license and a reliable vehicle considered an asset.

Responsibilities

  • Request Management: review, respond, and action all incoming service tickets through the ticketing platform ensuring timely completion to meet SLA standards while maintaining minimal business disruption.
  • Security Management: act as subject-matter expert on Cambrian’s security platform including regular review of internal controls & participating in audit reviews. Process regular camera monitoring, alarm user management and monitoring procedures, building access cards, key management, and vendor roles related to this equipment.
  • General Maintenance: Work with external trade partners, contractors, property managers to coordinate preventative, routine, and as-needed maintenance, repairs, and replacements for all Cambrian facilities such as building or mechanical components, equipment & fixtures, interior furnishings, annual inspections for security systems and fire safety systems, landscaping, and snow removal.
  • Invoice Management: Process invoice approvals following set processes and timelines and within approved authority level, verifying alignment to contracts, quotes, or approvals. Manage tracking to identify errors and missing or late invoices.
  • Reception Area: Efficiently assist with managing the reception area, acting as the first point of contact through use of the Door Management System and physical presence when required including: greeting, tracking, and directing incoming visitors, trades, couriers and staff. Receiving and directing incoming mail & courier deliveries, including the loading dock area. Provide direction and training to casual Reception staff as required.
  • Staff Parking & Hybrid Booking: full management including assigning stalls in alignment with current practice documents, maintaining tracking log, floor plans & parking maps, monthly reports for Finance, identifying and managing lot maintenance concerns, and problem resolution for parking/hybrid booking (inclusive of workstations).
  • Building Services: coordinate and problem solve as required for various building services including: janitorial, coffee, water coolers, plant care, window cleaning, recycling, refuse and floor mats.
  • Contact Lists & Intranet (MILO) Updates: ongoing updates and quarterly reviews of the Facilities contact list and Master supply list to ensure accuracy. Maintain accuracy of all Facilities content on Cambrian’s intranet.
  • Maintain organized, professional, and safe work environments at our corporate offices including both internal and external spaces. Ensure any workplace hazards are reported promptly and managed appropriately.
  • Furniture & equipment: maintain asset list & tracking log of all Furniture & Equipment services (install dates, warranty, repairs) to aid in equipment succession planning. Maintain inventory spreadsheet of spare furniture & equipment in storage.
  • Fire Safety Plan: Update lists, wardens, floor plans, and related documents as required to ensure all is current.
  • Workplace Health & Safety: Participate in the Health and Safety Committee; ensure maintenance and replenishment of workplace safety items (e.g. first aid kits, AEDs).
  • Managing insurance claims including property, building and equipment damage or member incidents with MPI and/or CUMIS as required.
  • Collaborating and assist the Manager with various responsibilities including but not limited to: RFP’s, capital projects, budget planning, creation & updating procedure documents.
  • Being available on an “as needed” basis to assist with issues after hours, such as alarm panel concerns and urgent building & equipment incidents (i.e. roof leak, plumbing problems). Attending Cambrian locations for routine or urgent site visits as required.

Benefits

  • Extended health and dental benefit options, up to 80% employer paid premiums dependent on which coverage level chosen
  • Defined Contribution Pension Plan – matched at 6%
  • Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP
  • Paid sick days, paid Absent days (personal emergencies)
  • Customized training, career development planning and structured onboarding
  • Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards
  • Annual performance appraisals and merit increase reviews
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