Facilities Compliance and Operations Coordinator

Baystate Health•Springfield, MA

About The Position

Under the direction of the Director, the Facilities Compliance and Operations Coordinator plans and manages administrative and operational activities for the office. The role relays confidential information and gathers and interprets information to develop complex reports. It provides oversight and guidance to high-importance projects and represents the department in resolving problems, exchanging information, and interpreting departmental policies and procedures. The position carries a wide degree of responsibility and requires strong project management skills and the ability to work successfully across departments with competing priorities. The role requires expertise in a variety of healthcare concepts, practices, and procedures, along with a keen understanding of HIPAA rules and regulations. The incumbent is expected to maintain a professional, respectful, and compassionate demeanor.

Requirements

  • Bachelor's degree, or evidence of continuous matriculation with completion of a Bachelor's degree within four years.
  • A minimum of three years of experience providing an increasingly responsible range of duties and authority.
  • Experience and judgment to plan and accomplish goals.
  • Strong computer skills, including use of Microsoft Office applications.
  • Robust interpersonal, leadership, organizational, and decision-making skills; strong team-player ability.
  • Keen understanding of HIPAA rules and regulations.
  • Expertise in a variety of healthcare concepts, practices, and procedures.
  • Professional, respectful, and compassionate demeanor.
  • Strong project management skills and ability to work across departments with competing priorities.

Nice To Haves

  • Knowledge of Time and Attendance and Ordering systems.
  • Experience in Lean or Six Sigma performance-improvement initiatives.

Responsibilities

  • Plan and manage administrative and operational activities for the office under the direction of the Director.
  • Relay confidential information.
  • Gather and interpret information to develop complex reports.
  • Provide oversight and guidance to projects of high importance.
  • Represent the department in resolving problems, exchanging information, and interpreting departmental policies and procedures.
  • Work successfully with and across departments that have competing priorities.
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