Facilities and Business Operations, Analyst

JPMorgan Chase & Co.•New York, NY

21h

About The Position

JPMorgan Chase is seeking an analytical and detail-oriented Facilities & Business Operations Analyst to join our Property Management team within Global Real Estate (GRE). As a Facilities & Business Operations Analyst on the Property Management team, you will support all facets of financial and contractual operations of our Property Management portfolio. You will prepare high-impact analytics, support financial reporting and budgeting processes, and conduct ad-hoc financial analyses, in a fast-paced environment, managing multiple priorities to drive the success of the broader Property Management program.

Requirements

Bachelor’s degree required
1+ years of relevant experience in operations analysis, performance management, vendor/outsourcing oversight, finance operations, or facilities/property operations.
Demonstrate proficiency in Excel and PowerPoint (presentation development).
Strong analytical and quantitative skills with attention to detail; ability to identify trends, anomalies, and data quality issues in KPI reporting
Show attention to detail, proactivity, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Support the development, documentation, and ongoing maintenance of controls and supporting evidence for property management oversight activities.
Build deep expertise in Global Real Estate property management systems, responding quickly to business partner requests for data and analysis to support trend analysis and metrics reporting.
Support monthly and annual financial booking, reporting, and budgeting processes, ensuring accurate and consistent forecasts and budget submissions from outsourced service providers.
Track and analyze key performance indicators and critical performance indicators for property management, ensuring service providers meet performance standards; proactively address issues and escalate as needed to maintain operational excellence.
Partner with outsourced service providers, JPMorganChase Finance, and internal property management teams to ensure all contractual deliverables are met; monitor adherence to service level agreements and maintain documented controls to support compliance.