Facilities Analyst, Workplace Logistics and Technology
About The Position
As a Facilities Analyst, Workplace Logistics and Technology, you’ll support FCC’s built environment while helping coordinate equipment, IT peripherals, printers, meeting room technology and telephony needs for employees and offices across the country. You’ll ensure the right workplace tools and facility supports are ordered, delivered, coordinated and tracked so teams can work effectively. Collaborating with employees, leaders, internal teams and vendors, you’ll respond to facility needs, coordinate equipment procurement and delivery, support move or setup-related activities, and contribute to a positive employee experience across FCC offices. If you bring strong customer service, organization, communication and decision-making skills, and you’re interested in a role that blends facilities coordination with workplace technology support, this could be the role for you.
Requirements
- A diploma, certificate or degree in business administration, information technology, computer technology, computer science or a related field
- At least two years of experience in administration, customer service, facilities coordination, technology support, equipment coordination, procurement or a related role (or an equivalent combination of education and experience)
- Proven customer service skills with the ability to understand needs, ask good questions and deliver practical support to internal partners
- Experience applying sound judgment, problem-solving and decision-making skills, with comfort navigating ambiguity and changing priorities
- Demonstrated strong organization, communication and collaboration skills, including the ability to coordinate work with employees, leaders, vendors and distributed teams
- Ability to work with data, requests and operational details to order the right equipment, coordinate delivery and document activity accurately
- Valid driver’s license and ability to travel when required
Nice To Haves
- Practical knowledge of facilities principles, vendor coordination, budgeting, forecasting or project coordination
- Experience in customer-facing, equipment, service desk, operations or administrative environment
- Familiarity with Microsoft-based systems and common workplace technology
- Bilingualism (English and French) is an asset.
Responsibilities
- Coordinate facility-related requests and workplace support activities across FCC locations, helping employees and teams access the spaces, services and equipment they need
- Support procurement, ordering and coordination of workplace equipment, including technology-related items such as monitors, printers, meeting room tech and telephony equipment
- Collaborate with vendors and internal partners to coordinate delivery, installation or setup requirements, resolve issues and keep work moving
- Review, process and support invoice, vendor management and vendor relations activities
- Interpret requests, follow established processes and use sound judgment for problem-solving and decision-making when situations can’t be solved by standard step-by-step processes
- Support move, setup or project-related work when required, including basic equipment coordination and on-site support as part of broader facility initiatives
Benefits
- Competitive total rewards packages
- market-aligned and performance-based salary and incentive programs
- flexible and comprehensive group benefit and savings plans
- well-being support through benefits and wellness programs
- Learning and development opportunities
- Hybrid work options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
