F&B Supervisor

Mainsail Lodging & Development•Macon, GA

3d•Onsite

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

Requirements

High school diploma or equivalent.
2 years of supervisory experience
One year food service experience in a full-service restaurant or similar setting.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

Nice To Haves

Some college or supervisory experience preferred.

Responsibilities

Train and schedule employees to ensure proper coverage.
Monitor performance and recommend corrective action.
Alert management of potentially serious issues.
Respond in a prompt and professional manner to guest requests and complaints.
Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Oversee cash handling and check/credit policies and procedures.
Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.
Conduct pre-shift meetings to inform staff of daily events.
Review daily specials.
Ensure side work duties are complete and tables are set before, during and after operating hours.
Promote teamwork and quality service through daily communication and coordination with other departments.
May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.
Perform other duties as assigned by management.