F&B Supervisor

MOHAWK CASINO•Town of Bombay, NY

2d•$0 - $20•Onsite

About The Position

Coordinates and ensures the food/guest service in the Restaurant, Cascades Lounge Bar area along with all the beverage service areas and the gaming floor areas are up to casino standards. Have knowledge of or learn the EZ Labor payroll system to make any revisions or edits to the system.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Regularly required to stand and walk for long periods of time.
Frequently required to reach with hands and arms.
Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes.
Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.

Nice To Haves

Have knowledge of or learn the EZ Labor payroll system to make any revisions or edits to the system.
One year certificate from college or technical school
TIPS certified

Responsibilities

Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow Associates.
Addresses guest’s complaints concerning service, food and beverages throughout all areas within the Gaming floor and the beverage service areas.
Possess knowledge of all positions within the beverage service area to assist Associates as needed.
Stay visible at all times to inspect establishment and observe Associates and patrons to ensure compliance with occupations, health and safety standards, and local liquor regulations.
Coordinates with Associates on a daily basis to conduct pre-shift meetings, inspection of wardrobe, weekly scheduling, PTO coverage, etc.
Ensures that all Associates sign in and out properly, and have adequate coverage to take scheduled breaks.
Assist Management with all promotional programs.
Oversees all facets of the gaming floor that directly relates to the F & B Department if no Assistant Floor Manager is on duty. Oversees all facets of the Restaurant if no Manager is on duty.
Ensures that staffing levels are adequate for shift.
Learn or have knowledge of the Micros system.
Must become TIPS certified and have a solid comprehension of the training.
Makes sure all operations of any special events run smoothly in the beverage service, floor or other areas.
Other duties as assigned.