F&B Server
About The Position
The F&B Server provides excellent guest service by taking food and beverage orders, serving items, and helping ensure a positive dining experience. The role works closely with kitchen staff and other team members to deliver efficient and accurate service in a fast-paced environment. Servers greet guests, answer menu questions, make recommendations, enter orders into the POS system, serve food and drinks, process payments, and address guest concerns. They also assist with table clearing and resetting, maintain dining-area cleanliness, complete assigned opening, running, and closing sidework, communicate guest requests to the kitchen, and follow food-safety, sanitation, and health regulations. Other duties may be assigned.
Requirements
- 1–2 years of serving experience in a full-service restaurant environment.
- Basic food and beverage knowledge.
- Experience in high-volume environments.
- Flexible availability, including weekends and holidays.
- Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
- Ability to communicate effectively with guests, co-workers, and management.
- Ability to stand for approximately 8 hours and walk for long periods.
- Ability to lift and carry a minimum of 50 pounds.
- Ability to bend, stretch, and reach for extended periods.
- Must possess or be able to obtain a Work Card, SNHD Health Card, and Alcohol Awareness Card.
Responsibilities
- Provide excellent guest service efficiently and follow applicable policies, procedures, and service standards.
- Maintain knowledge of food and beverage offerings.
- Greet guests promptly, answer menu questions, and make recommendations.
- Accurately record and enter food and beverage orders in the POS system.
- Serve food and drinks in a timely manner.
- Assist with prebussing, clearing, and resetting tables.
- Process payments and handle cash or credit card transactions.
- Maintain cleanliness of dining areas and tables.
- Complete assigned opening, running, and closing sidework tasks.
- Communicate guest requests to kitchen staff.
- Resolve guest concerns professionally and courteously, involving management when appropriate.
- Follow food-safety, sanitation, and health regulations.
- Perform other duties as assigned.
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What This Job Offers
Education Level
No Education Listed
