F&B Manager - New Venue Opening New York

Tao Group Hospitality•New York, NY
•$75,000 - $85,000•Onsite

About The Position

The F&B Manager supervises the daily operations and activities of front-of-house team members in accordance with department policies and procedures, and manages all front-of-house operations for a new Tao Group Hospitality concept opening in a five-star hotel on Park Avenue in Manhattan’s NoMad district in early 2027. The role interacts with dining room guests, team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality. The manager coordinates and supports the front-of-house team, oversees scheduling, training, development, service standards, operational supplies, inventory, end-of-shift financial reconciliation, and approved POS functions. The role addresses guest and team member concerns; ensures compliance with applicable laws, regulations, company policies, and sanitation standards; and supports smooth service through clear communication with heart-of-house colleagues. The manager is expected to know the venue and its food and beverage menus, model a positive and professional attitude, and provide help to fellow team members. The position is based in a small-to-medium office environment and may also involve office, casino, nightclub, bar, lounge, and/or restaurant environments. Work may involve varying noise levels, crowds, and smoke, depending on guest volume. Local travel within the United States may be 5–30%. Regular, evening, weekend, and holiday shifts may be required, and extended hours may be worked. The role involves sitting and/or standing for extended periods, moving quickly, and pushing or lifting up to 75 pounds. A professional, neat, and well-groomed appearance is required.

Requirements

  • Minimum 2–3 years of hospitality supervisory or management experience in a high-volume and fine-dining setting.
  • Strong guest service foundation.
  • Ability to coach, build a team, and solve problems; leadership skills.
  • Organized, self-motivated, and proactive, with strong attention to detail.
  • Proficiency with computers, Microsoft products, POS, and technology.
  • Strong problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work under pressure and meet deadlines.
  • Ability to read computer monitors and print legibly.
  • Ability to sit and/or stand for extended periods and move quickly through work.
  • Ability to push and lift up to 75 pounds.
  • Ability to interact professionally and courteously with internal and external customers, managers, and coworkers.
  • Ability to maintain a high level of confidentiality.
  • Ability to handle a fast-paced, busy, and somewhat stressful environment.
  • Maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Nice To Haves

  • Two-year associate degree (60 credit hours) in Hospitality, Business, or a related field, or equivalent work experience.

Responsibilities

  • Anticipate and accommodate guests’ needs.
  • Supervise and coordinate team member responsibilities to help ensure the restaurant operates efficiently and profitably.
  • Participate in interviewing, hiring, training, and developing team members and subordinates.
  • Schedule assigned departments.
  • Support growth opportunities and development for front-of-house team members.
  • Regulate POS functions requiring manager approval.
  • Assist with job performance reviews.
  • Address and resolve guest and team member concerns.
  • Reconcile end-of-shift financials.
  • Inventory and order operational supplies.
  • Be able to perform the job duties of supervised team members.
  • Maintain in-depth knowledge of food and beverage menus.
  • Ensure venue compliance with federal, state, and local laws and regulations, as well as company policies.
  • Ensure Department of Health and company sanitation standards are met.
  • Communicate clearly and concisely with heart-of-house team members during service.
  • Ensure front-of-house team members complete company-prescribed opening and closing procedures.
  • Ensure broken or damaged equipment and furniture are replaced or repaired.
  • Attend, lead, and participate in training sessions, departmental meetings, and pre-service meetings.
  • Learn by listening to and observing team members, share knowledge, and lead by example.
  • Maintain a positive and professional attitude.
  • Demonstrate knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
  • Work as part of a team and provide help and support to fellow team members.
  • Assist with or complete additional assigned tasks.
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