F&B Host/Hostess

Four Seasons Hotels and Resorts•Baltimore, MD

About The Position

The F&B Host/Hostess greets and seats guests, coordinates reservations, and responds to inquiries efficiently, courteously, and professionally to achieve maximum customer satisfaction while complying with Four Seasons policies. The role maintains a restaurant station chart and cover count, recognizes each server’s maximum workload capacity, and works harmoniously and professionally with co-workers and supervisors to meet Four Seasons Service standards.

Requirements

  • Work authorization in the United States is required.

Responsibilities

  • Greet and seat guests.
  • Coordinate guest reservations.
  • Respond to guest inquiries in an efficient, courteous, and professional manner.
  • Comply with Four Seasons’ policies while providing service and pursuing customer satisfaction.
  • Maintain a station chart and restaurant cover count.
  • Recognize the maximum workload capacity of each server.
  • Work harmoniously and professionally with co-workers and supervisors.

Benefits

  • Medical, vision, and dental insurance
  • Complimentary life insurance
  • Short-term disability insurance
  • Paid time off and holiday
  • 401k Retirement Plan
  • Training and development opportunities
  • Complimentary employee meals
  • Complimentary room nights at Four Seasons hotels around the world
  • Discounted employee parking
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