F&B FOH Supervisor-Non Exempt

Churchill Downs•Oxford, ME

7d•Onsite

About The Position

Oxford Casino Hotel is seeking an F&B FOH Supervisor-Non Exempt to join their team. This role is responsible for ensuring the overall effectiveness of the food outlets and providing daily direction to all team members within these outlets. The supervisor will empower staff, showing dignity, kindness, and respect, while also adhering to profit and loss targets compared to budgeted numbers. The casino values safety, cleanliness, compliance, and friendliness, aiming for continuous learning, growth, and improvement.

Requirements

Two (2) years in management in a high-volume food service position preferred.
Demonstrated record of successful interpersonal skills in regards to working with diverse people and levels of authority.
Multi-task ability.
Knowledge and experience with computers and software programs to include word processing and spreadsheet packages such as Word for Windows and Excel Spreadsheets.
Must have the ability to work with the payroll and the inventory system.
Demonstrated ability to communicate effectively, both written and verbal.
Sufficient experience, education, and job knowledge to meet current business needs.

Nice To Haves

Two (2) years in management in a high-volume food service position.

Responsibilities

Ensures the overall effectiveness of the food outlets.
Provides daily direction to all team members in the food outlets.
Empowers staff with dignity, kindness, and respect.
Adheres to profit and loss versus budgeted numbers.
Completes daily checklists and tasks assigned by management.
Provides preshift information to staff regarding company events, marketing campaigns, SOP adherence, and advancement opportunities.
Ensures all areas of control are in compliance with Health Codes, OSHA standards, and all governmental agencies.
Issues or witnesses corrective counseling sessions to team members.
Maintains department files, including absences, tardiness, behavior, and corrective counseling.
Enacts and tracks all necessary paperwork for team members, such as weekly schedules.
Acts as a role model for team members and leaders, responding to questions positively and according to Company policy.
Recognizes and adapts to trends in the industry.
Brings items forth to fit the theme and concept.
Works with communication devices such as telephones, email, walkie talkies, and computers.
Corresponds and speaks with guests to maintain great guest relations and foster loyalty.
Utilizes programming capabilities with the Point of Sale system.
Responsible for all maintenance of equipment and supplies in the outlet, and for maintaining adequate supplies for expected business volumes.
Maintains confidentiality and security of relevant information.
Maintains an awareness of applicable laws and operates within those guidelines.