F&B Floor Manager

Crosby Hotel LLC•New York, NY

2d•$66,300 - $70,000•Onsite

About The Position

The F&B Floor Manager reports directly to the F&B Manager and is fully responsible for the service of the restaurant outlet. This role will also assist in all other outlets within the department whenever needed, such as room service and special events. The primary goal is to provide outstanding guest services and to motivate the Food & Beverage team to achieve budget and exceed guest expectations.

Requirements

Minimum of 2 years of F&B management experience in a luxury hotel or fine dining restaurant in NYC.
Exceptional organization and administrative skills.
Friendly demeanor.
Excellent level of spoken and written English.
Must have or be able to obtain a NYC food handler’s license.
Proficient skills in Microsoft Office and able to build spreadsheets, etc.
Must understand point of sale systems such as Micros.
Must be open to working AM/PM shifts, weekdays, weekends and holidays.

Nice To Haves

TIPS certified a plus, but not a requirement.

Responsibilities

Act as a role model for the Food & Beverage team, particularly in guest contact skills and personal presentation.
Maintain a constant and active presence on the floor to support and direct the service team.
Assist the F&B Manager in recruiting and retaining high caliber employees for the department.
Ensure effective departmental communication through pre-service meetings and one-on-one coaching.
Prepare weekly departmental payroll.
Execute a weekly departmental schedule.
Prepare a monthly summary for the restaurant department, including sales figures, personnel and training updates, and new ideas.
Consistently and thoroughly execute all daily reporting, opening and closing paperwork, and health department checklists.
Ensure all allergy procedures are followed at all times.