F&B Barback- Victories

Odawa Casino Resort•Petoskey, MI

21d

About The Position

The F&B Barback is responsible for keeping the casino bar organized, clean, stocked, and ready for guests, and assists bartenders with opening and closing duties. The role calls for a positive, professional approach with Team Members and guests, anticipation of guest needs, and attentive service during busy peak periods. The position upholds the Odawa Casino mission and values, maintains confidentiality, completes required training and meetings, and may involve working at other properties as needed.

Requirements

Must be at least 18 years of age.
Excellent customer service and communication skills.
Must read, write, and speak English fluently.
Must have basic math skills.
Complete TIPS training and certification within 30 days of employment, or provide proof of current certification, and keep certification current.
Able to lift and carry up to 75 pounds, bend, kneel, reach, and remain on feet for long periods.
Flexible with shifts and days off, and able to work overtime, weekends, holidays, and special events as needed.
Able to handle busy periods during peak service times.
May be required to pass a skills assessment test to determine whether minimum qualifications are met.
Must obtain a gaming license in accordance with LTBB Gaming Regulatory Commission regulations and be able to serve in the position under applicable law.

Responsibilities

Maintain a positive and professional approach with Team Members and guests.
Keep the bar neat, clean, stocked with supplies and snacks, and ready for guests.
Monitor guests’ consumption and respond according to TIPS training.
Complete assigned side work, setup, and closing duties.
Anticipate guests’ needs and wants.
Replace empty draught beer kegs as required.
Pit fruit and fill ice bins with crushed or cubed ice from designated machines.
Operate required equipment and utensils.
Wash beverage glasses.
Remove empties and trash as required and transport them to proper refuse areas.
Follow health codes and clean, sweep, and mop as required.
Attend required meetings and satisfactorily complete required training.
Maintain the highest level of confidentiality.
Work at other properties as needed.
Perform other assigned duties within the scope of the position.