F&B Barback- Victories

Odawa Casino Resort•Petoskey, MI

About The Position

The F&B Barback is responsible for keeping the bar organized, clean, stocked, and ready for guests, and assists bartenders with opening and closing duties at the casino. The role maintains a positive, professional approach with Team Members and guests; anticipates guest needs; monitors guest consumption in accordance with TIPS training; and completes assigned side work, setup, and closing duties. The position may require work at other properties and other duties within the scope of the role. The employee must maintain confidentiality, attend required meetings, complete required training satisfactorily, and uphold Odawa Casino’s mission and values. Native American preference applies in accordance with applicable tribal law.

Requirements

  • Must be at least 18 years of age.
  • Excellent customer service and communication skills.
  • Must read, write, and speak English fluently.
  • Must have basic math skills.
  • Must complete TIPS training and certification within 30 days of employment, or provide proof of current certification, and keep the certification current.
  • Must be able to lift and carry up to 75 pounds, bend, kneel, and reach, and remain on feet for long periods.
  • Must be flexible with shifts and days off and able to work overtime, weekends, holidays, and special events as needed.
  • Must be able to handle busy periods during peak service times.
  • May be required to pass a skills assessment test.
  • Must be able to obtain a gaming license in accordance with LTBB Gaming Regulatory Commission regulations and serve in the position under applicable law.

Responsibilities

  • Maintain a positive and professional approach with Team Members and guests.
  • Keep the bar area neat, clean, stocked with supplies and snacks, and ready for guests.
  • Monitor guests’ consumption and respond according to TIPS training.
  • Complete assigned side work, setup, and closing duties.
  • Anticipate the needs and wants of guests.
  • Replace empty draft beer kegs as required.
  • Pit fruit and fill ice bins with crushed or cubed ice from designated machines.
  • Operate equipment and utensils as required.
  • Wash beverage glasses.
  • Remove empties and trash as required and transport them to proper refuse areas.
  • Follow health codes and clean, sweep, and mop.
  • Attend required meetings and satisfactorily complete required training.
  • Maintain the highest level of confidentiality.
  • Work at other properties as needed and perform other assigned duties within the scope of the position.
  • Uphold Odawa Casino’s mission and values in all aspects of the position.
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