Freshii - F&B Attendant

Canadian Niagara Hotels GroupNiagara Falls, ON
Onsite

About The Position

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls. Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Requirements

  • Previous customer service/Food and Beverage experience preferred
  • Smart Serve certification
  • Demonstrated commitment and passion to maximizing guest satisfaction in each stage of the guest experience, particularly as they pertain to exceptional standards of cleanliness and order.
  • Excellent interpersonal and communication skills when dealing with customers and employees.
  • Approachable: Establishes immediate credibility with guests and staff
  • Outstanding attention to detail – both personal grooming/appearance and in properly ensuring housekeeping cleanliness standards are maintained at all times
  • Demonstrated ability to work cooperatively within a setting to anticipate and assist to another Associate’s guest’s needs.
  • Ability to work independently with minimal supervision.
  • Ability to work effectively under pressure.
  • Minimum Grade 10 or the equivalent.
  • Must be able to work all shifts including weekends and holidays.

Nice To Haves

  • Secondary School Graduate Diploma preferred

Responsibilities

  • Greet and welcome guests
  • Prepare and serve food and beverages to guests
  • Attend to special requests
  • Restock supplies and clean department
  • Other duties as assigned

Benefits

  • Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
  • Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
  • Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
  • Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
  • Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
  • Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
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