F&B Attendant (Waiter / Waitress)

Resorts World NYC•Town of Newburgh, NY

1d•Onsite

About The Position

This role involves serving food and beverage items, clearing dishes, and providing courteous and friendly customer service to guests. The F&B Attendant must comply with food preparation, sanitation, and safety standards, and maintain food and beverage stations. Responsibilities include serving and delivering food orders, processing transactions, and completing set up and closing tasks. The position requires a consistent regard for guests, vendors, colleagues, and the Company, demonstrating engagement and productivity. It also involves understanding the marketplace, contributing to best practices, recognizing the financial and guest relations impact of actions, and proactively presenting new ideas. The role emphasizes respectful consideration of others' viewpoints and prioritizing the guest in all decisions.

Requirements

Strong interpersonal and communication skills required.
Strong organizational skills and attention to detail required.
Exhibit teamwork.
Ability to work in a fast-paced environment.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
Ability to respond to common inquiries from other Team Members or guests.
Fluency in English required.
Ability to write detailed instructions and correspondence.
Ability to effectively present information in one-on-one and small group situations.
Ability to compute basic mathematical calculations.
Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills.

Responsibilities

Serves food and beverage items.
Clears dishes and food items.
Assists guests with courteous and friendly customer service.
Complies with food preparation, sanitation and safety standards.
Cleans and maintains food and beverage stations.
Serves food orders.
Delivers food when required.
May perform cash, credit card, and complimentary transactions.
Completes set up and closing tasks as required.
Performs other tasks as assigned.
Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
Exhibits respectful consideration of viewpoints, situations and others.
Puts the guest at the forefront of every decision.