F&B Attendant (Waiter / Waitress)

Resorts World NYC•Newburgh, NY

4d•Onsite

About The Position

This role involves serving food and beverage items, clearing dishes, and providing courteous and friendly customer service to guests. The F&B Attendant must comply with food preparation, sanitation, and safety standards, and maintain food and beverage stations. Responsibilities include serving food orders, delivering food when required, and potentially handling cash, credit card, and complimentary transactions. The position also requires completing set up and closing tasks and performing other assigned duties. The role emphasizes consistent dedication to guests, vendors, colleagues, and the Company through engagement and productivity. It requires an understanding of the marketplace and contributing to best practices for the Company's success. The F&B Attendant must understand the impact of their actions on the Company, both financially and in guest relations, and exhibit the courage to present new ideas. Respectful consideration of others' viewpoints and putting the guest first in all decisions are key aspects of the role.

Requirements

Strong interpersonal and communication skills required.
Strong organizational skills and attention to detail required.
Exhibit teamwork.
Ability to work in a fast-paced environment.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
Ability to respond to common inquiries from other Team Members or guests.
Fluency in English required.
Ability to write detailed instructions and correspondence.
Ability to effectively present information in one-on-one and small group situations.
Ability to compute basic mathematical calculations.
Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills.
Must be able to interact with internal and external guests in a professional manner.
Must be able to work varying schedules to reflect the business needs of the property.

Responsibilities

Serves food and beverage items.
Clears dishes and food items.
Assists guests with courteous and friendly customer service.
Complies with food preparation, sanitation and safety standards.
Cleans and maintains food and beverage stations.
Serves food orders.
Delivers food when required.
May perform cash, credit card, and complimentary transactions.
Completes set up and closing tasks as required.
Performs other tasks as assigned.
Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
Exhibits respectful consideration of viewpoints, situations and others.
Puts the guest at the forefront of every decision.