F&B Attendant

Concord Hospitality Enterprises•Charlotte, NC

11h•Onsite

About The Position

We are hiring a full-time food and beverage attendant! This position will float between all areas of the department-- barista, breakfast server, and banquets-- to take the most effective role. We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference in our restaurant and banquet areas. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Requirements

Passion to serve others
Friendly smile and cheerful customer service attitude
Proactive, responsive and caring
Enjoy engaging with others
Winning personality
High sense of responsibility

Responsibilities

Maintains a calm demeanor during periods of high volume or unusual events
Make decisions and solve problems in the interest of 100% guest satisfaction
Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
Maintains a clean and organized workspace
Maintains regular and punctual attendance
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication