Eye Care Professional

CLEAR SIGHT PARTNERS, LLC • Inverness, FL

5h

About The Position

At Sight360, the Eye Care Professional interacts with patients to understand their lifestyle needs and recommend suitable specialized products. The role assists patients in selecting frames, takes measurements, fits and adjusts glasses, troubleshoots vision complaints, and teaches patients how to wear and care for eyeglasses and contact lenses. Travel between clinic locations and overtime may be required based on operational needs.

Sight360 brings together ophthalmology, optometry, and optical retail services through coordinated care, shared medical records, and a patient-first philosophy. Its mission is to care fully for patients, team members, and partners, and its vision is to unite these services for patients’ benefit.

Requirements

• Customer service experience preferred.
• Customer-service orientation.
• Excellent interpersonal and communication skills.
• Problem-solving skills.
• Ability to manage multiple patients.
• Ability to assist patients in selecting appropriate eyewear.
• Ability to teach patients.
• Computer proficiency.
• Ability to perform necessary math skills.

Nice To Haves

• Optical experience is helpful but not required.

Responsibilities

• Obtain patients’ prescriptions from an ophthalmologist or optometrist.
• Gather patient information, including vision and medical insurance information.
• Schedule, confirm, and maintain appointments.
• Recommend frames, lenses, and products suited to patients’ style, face, and specifications.
• Adjust and fit frames according to prescriptions, patient specifications, and facial fit.
• Prepare and submit orders to the appropriate lab for manufacturing.
• Use equipment such as a lensometer, autorefractor, pupilometer, calipers, and hand tools.
• Assist with frame and contact lens inventory, marketing materials, and office supplies.
• Teach patients how to wear and care for contact lenses and eyeglasses.
• Repair or replace broken frames.
• Perform administrative duties, including filing, following up on orders and with patients, answering phones, and assisting the doctor with special orders and referrals.
• Travel between clinic locations and work overtime when required by operational needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Matching 401(k) plan
• Paid time off
• Paid holidays
• Employee discount
• Certification reimbursement
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed