EY Suite Front Desk Student Assistant - FWS

James Madison UniversityHarrisonburg, VA
Onsite

About The Position

The EY Suite Front Desk Student Assistant serves as the primary point of contact for students, faculty, prospective students/families, and visitors to the Office of Professional Development and Undergraduate Programs Suite. This position plays a vital role in supporting the daily operations of the office while promoting a welcoming and professional environment for both the office and the College of Business.

Requirements

  • Strong interpersonal and communication skills
  • Reliable, punctual, and detail-oriented
  • Comfortable with basic office technology and willing to learn new systems
  • Ability to manage multiple tasks and work independently in a professional setting
  • Positive attitude and a commitment to customer service
  • Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Responsibilities

  • Greet and assist students, faculty, prospective students, and visitors in person
  • Manage virtual interview rooms, including scheduling and providing technical support
  • Answer general inquiries by phone and email, and direct individuals to appropriate resources or staff
  • Assist with event preparation and setup for office-sponsored programs and activities
  • Compile and organize documents for academic classes and student-focused programs
  • Provide general administrative and technical support to the office staff within the suite
  • Maintain confidentiality and professionalism in all communications and interactions
  • Maintain regular office hours as scheduled
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