External Mortgage Loan Officer
About The Position
The External Mortgage Loan Officer interviews members applying for residential mortgages, collects relevant application information, and conducts preliminary analyses to assess loan qualification based on information provided. The officer prepares and sends initial disclosures to meet government regulations and keep members informed. The position requires knowledge of underwriting criteria, pricing, and FNMA and FHLMC underwriting guidelines. It also involves generating leads by networking with external business referral partners and calling a provided trigger-lead list daily. The role requires knowledge of mortgage lending and loan origination, familiarity with credit union services, and the ability to cross-sell those services to members. The officer is expected to retain and expand external referral relationships and provide courteous service to members. State licensing requirements under the federal SAFE Act must be maintained. Attendance at credit union industry seminars, workshops, and conventions is required. Work is performed in a commercially reasonable, temperature-controlled environment, with occasional temporary exterior site reviews in wind, rain, or snow. The job may involve travel between office locations or departments, prolonged sitting or standing, lifting or adjusting objects up to 20 pounds, and frequent communication using verbal channels, email, chat, and electronic devices.
Requirements
- Five years of increasingly responsible experience in mortgage lending and familiarity with loan origination functions.
- Familiarity with credit union services and the ability to cross-sell them to members.
- Ability to retain and expand external business partners for referrals.
- Excellent oral, written, and listening skills.
- Ability to handle pressure, communicate effectively with all levels of personnel, manage several projects simultaneously, and meet required objectives.
- Ability to provide courteous service to members.
- Maintain professional state-licensing requirements under the federal SAFE Act.
- A college degree in a business-related field or its equivalent of five years of financial institution experience, specifically in mortgage lending.
Nice To Haves
- Experience with Encompass software is highly recommended.
Responsibilities
- Interview members applying for residential mortgages and collect all pertinent application information.
- Perform preliminary analyses of mortgage applications to determine whether members qualify based on the information provided.
- Prepare and send initial disclosures to members to meet government regulations and keep them informed.
- Maintain knowledge of underwriting criteria, pricing, and FNMA and FHLMC underwriting guidelines.
- Network with external business referral partners to generate leads.
- Call the provided trigger-lead list daily.
- Cross-sell credit union services to members.
- Retain and expand external business partners as referral sources.
- Attend credit union industry seminars, workshops, and conventions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
