External Communications & Corporate Marketing Manager

South Jersey Industries • Folsom, NJ

6d

About The Position

The Manager, External Communications & Corporate Marketing leads the execution of external communications, corporate marketing, brand stewardship, media relations, crisis communications, and reputation management initiatives that support company objectives. The role serves as the day-to-day leader for external communications and corporate marketing activities, manages a high-performing team, and helps protect and strengthen the company’s reputation and brand.

The position oversees external communications planning and materials, media relations, reputation management, crisis and issues communications, corporate marketing and brand initiatives, social media and website content governance, and executive visibility. It also leads and develops communications and marketing professionals, manages agency, consultant, and vendor relationships, and sets priorities and allocates resources to support successful execution.

South Jersey Industries (SJI) is an energy holding company serving more than 700,000 customers and businesses across 14 counties in New Jersey. It has a workforce of more than 1,100 employees and describes its work as delivering safe, reliable, affordable clean energy and developing innovative clean energy solutions. The position offers a base salary range of $114,000 to $182,400. The specific offer depends on a candidate’s qualifications, education, and experience. Applicants must be authorized to work in the United States currently and in the future without visa sponsorship.

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field with a minimum of 9 years of relevant experience, or a master’s degree with 6 years of relevant experience; equivalent work experience may be considered in lieu of a degree.
• 8–10 years of progressive experience in external communications, public relations, corporate communications, marketing, or brand management.
• Minimum of 2–4 years of people leadership experience, including coaching, performance management, talent development, and leading high-performing teams.
• Experience managing media relations, corporate reputation, and stakeholder communications.
• Experience leading crisis communications and issues management efforts.
• Experience overseeing corporate marketing, brand management, and reputation-building initiatives.
• Experience managing agencies, consultants, and external vendors.
• Strong leadership, project management, and relationship management skills.
• Excellent written and verbal communication abilities.
• Proven ability to lead teams through organizational change, growth, and evolving business priorities.
• Must be authorized to work in the United States currently and in the future without visa sponsorship.

Responsibilities

• Lead execution of external communications plans supporting business priorities and company objectives.
• Provide direction and oversight for news releases, media statements, external announcements, and executive communications materials.
• Manage media relations and serve as a primary communications contact for media inquiries.
• Monitor external issues, emerging trends, and stakeholder sentiment to identify opportunities and risks.
• Oversee reputation management and ensure consistent, effective external messaging.
• Lead crisis communications planning, preparedness, and response efforts.
• Oversee development and maintenance of crisis communications plans, response materials, and stakeholder communications.
• Coordinate communications during operational, regulatory, labor, weather, and other business-related events.
• Work with internal stakeholders to manage issues and protect the company’s reputation.
• Lead corporate marketing and brand initiatives that support company objectives and strengthen brand awareness.
• Steward the company’s brand and ensure consistent application across communications, marketing, and customer-facing materials.
• Oversee marketing campaigns, sponsorships, advertising, promotional activities, and community visibility efforts.
• Identify opportunities to enhance brand awareness and support business priorities through corporate marketing.
• Oversee corporate social media content and planning, website content governance and coordination, and monitoring of external sentiment and engagement trends.
• Support executive visibility and thought leadership opportunities.
• Oversee communications materials for speeches, presentations, community engagement activities, and external events.
• Lead, coach, and develop a team of communications and marketing professionals; provide direction, performance management, and professional development support.
• Foster a collaborative, accountable, high-performing team culture.
• Manage agency, consultant, and vendor relationships.
• Establish priorities, allocate resources, and ensure successful execution of communications and marketing initiatives.

Benefits

• Flexible vacation, paid time off, and sick leave package
• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Short-term and long-term disability insurance
• 401(k) with generous company match
• Employee Resource Groups that encourage engagement, nurture professional development, and foster an inclusive environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager