External Affairs Insights Manager

SK hynix•West Lafayette, IN

1d•Onsite

About The Position

SK hynix America is seeking an External Affairs Insights Manager to coordinate public-safety engagement, assess emerging community and operational risks, build relationships with local stakeholders, monitor developments affecting site operations, and provide leadership with concise insights and recommended actions. The role serves as an External Affairs liaison to law enforcement, fire/EMS, emergency management, municipal officials, and community stakeholders, coordinating with internal teams including Security, EHS, Communications, Government Relations, Community Relations, Construction, HR, and Operations. The manager supports preparedness and incident coordination, evaluates potential impacts and response options, and helps plan for issues such as construction impacts, environmental concerns, accidents, labor-related tensions, and high-profile visits. The role monitors public meetings, local media, approved open sources, and stakeholder feedback; tracks community concerns and trends; and maintains a stakeholder map. It must distinguish verified incidents and credible operational risks from rumors, isolated complaints, and lawful civic activity. The role requires lawful, transparent use of approved information sources and respect for the separation between stakeholder engagement and law-enforcement or investigative functions. Legal, privacy, ethics, and security issues are referred to the appropriate teams. Applicants must be authorized to work in the United States without restrictions or future sponsorship.

Requirements

Bachelor’s degree in Criminal Justice, Emergency Management, Public Administration, Political Science, or a related field; alternatively, 15+ years of directly relevant professional experience.
10+ years of experience in law enforcement, emergency management, public safety, or public-sector safety leadership.
5+ years in a supervisory, command, director-level, or senior public-safety liaison role.
Current or previously held state-recognized law-enforcement certification, Certified Emergency Manager (CEM) credential, or comparable documented public-safety qualification.
5+ years of direct coordination with police, sheriff’s offices, fire/EMS, emergency management, or municipal government agencies.
Must be authorized to work in the United States without restrictions or future sponsorship.

Nice To Haves

Completed NIMS/ICS training or equivalent documented incident-management training.
2+ years working with manufacturing, major construction, utilities, infrastructure, or other critical-infrastructure operations.

Responsibilities

Serve as the External Affairs liaison to local law enforcement, sheriff’s offices, fire/EMS, and emergency management, in coordination with Security and EHS.
Coordinate public-safety contacts, preparedness meetings, tabletop exercises, and interagency communication protocols.
Provide situational updates during major incidents, severe weather, public demonstrations, or other disruptions affecting the site or neighboring community.
Identify and assess emerging community conflicts, reputational risks, public-safety concerns, and potential operational disruptions.
Evaluate the likelihood, impact, affected stakeholders, and response options for identified risks, and promptly escalate material risks to External Affairs leadership and relevant functions.
Support contingency planning for construction impacts, environmental concerns, accidents, labor-related tensions, and high-profile visits.
Build and maintain working relationships with police, fire and EMS leaders, emergency managers, municipal officials, neighborhood representatives, and community organizations.
Represent External Affairs at public meetings, agency coordination sessions, and site visits; document commitments and follow-up actions.
Provide Community Relations and Government Relations with stakeholder context, issue history, and engagement recommendations.
Monitor public meetings, local media, approved open sources, and stakeholder feedback for developments affecting site operations, construction, employees, or community relationships.
Track concerns involving traffic, noise, environmental impact, land use, housing, workforce growth, and public safety; identify recurring themes and trends.
Maintain a stakeholder map covering local government, public-safety agencies, neighborhood groups, businesses, educational institutions, and nonprofits.
Distinguish verified incidents and credible operational risks from rumors, isolated complaints, and lawful civic activity.
Prepare concise leadership briefings, issue assessments, stakeholder updates, and pre- and post-event reports with recommended actions.
Coordinate issue response with Communications, Government Relations, Community Relations, Security, EHS, Construction, HR, and Operations.
Track outstanding stakeholder concerns, agency coordination items, and company commitments through resolution.
Use lawful, transparent, and approved information sources; do not request or use nonpublic law-enforcement records, protected personal data, or sensitive political information.
Do not characterize lawful criticism, resident complaints, union activity, or peaceful protest as security threats solely because they oppose company actions.
Maintain separation between stakeholder engagement and law-enforcement or investigative functions; refer legal, privacy, ethics, and security issues to the appropriate teams.