External Affairs Insights Manager

SK hynix America•West Lafayette, IN

15h•Onsite

About The Position

The External Affairs Insights Manager serves as an External Affairs liaison to local law enforcement, fire and emergency medical services, emergency management, municipal officials, and community stakeholders. The role supports public-safety coordination, emergency preparedness, early risk identification, stakeholder engagement, and leadership reporting, working in coordination with internal teams including Security, EHS, Communications, Government Relations, Community Relations, Construction, HR, and Operations. The position is onsite at SK hynix America, a semiconductor technology company focused on HBM, DRAM, and NAND flash technologies and committed to sustainable operations. The manager monitors public meetings, local media, approved open sources, and stakeholder feedback to identify developments affecting site operations, construction, employees, or community relationships. The role assesses emerging issues, distinguishes verified incidents and credible operational risks from rumors and lawful civic activity, and prepares concise briefings and recommended actions. It also tracks stakeholder concerns, agency coordination items, and company commitments through resolution. The role requires substantial public-safety or emergency-management experience, supervisory or senior liaison experience, a relevant qualification, and direct coordination with public-safety or municipal agencies. Candidates must be authorized to work in the United States without restrictions or future sponsorship. The position follows ethical operating standards requiring lawful, transparent, and approved information sources and respect for lawful criticism, complaints, union activity, and peaceful protest.

Requirements

Bachelor’s degree in Criminal Justice, Emergency Management, Public Administration, Political Science, or a related field; alternatively, 15+ years of directly relevant professional experience.
10+ years of experience in law enforcement, emergency management, public safety, or public-sector safety leadership.
5+ years in a supervisory, command, director-level, or senior public-safety liaison role.
Current or previously held state-recognized law-enforcement certification, Certified Emergency Manager (CEM) credential, or comparable documented public-safety qualification.
5+ years of direct coordination with police, sheriff’s offices, fire/EMS, emergency management, or municipal government agencies.
Must be authorized to work in the United States without restrictions or future sponsorship.

Nice To Haves

Completed NIMS/ICS training or equivalent documented incident-management training.
2+ years working with manufacturing, major construction, utilities, infrastructure, or other critical-infrastructure operations.

Responsibilities

Serve as the External Affairs liaison to local law enforcement, sheriff’s offices, fire/EMS, and emergency management, in coordination with Security and EHS.
Coordinate public-safety contacts, preparedness meetings, tabletop exercises, and interagency communication protocols.
Provide situational updates during major incidents, severe weather, public demonstrations, or other disruptions affecting the site or neighboring community.
Identify and assess emerging community conflicts, reputational risks, public-safety concerns, and potential operational disruptions.
Evaluate likelihood, impact, affected stakeholders, and response options, and promptly escalate material risks to External Affairs leadership and relevant functions.
Support contingency planning for construction impacts, environmental concerns, accidents, labor-related tensions, and high-profile visits.
Build and maintain working relationships with police, fire and EMS leaders, emergency managers, municipal officials, neighborhood representatives, and community organizations.
Represent External Affairs at public meetings, agency coordination sessions, and site visits; document commitments and follow-up actions.
Provide Community Relations and Government Relations with stakeholder context, issue history, and engagement recommendations.
Monitor public meetings, local media, approved open sources, and stakeholder feedback for developments affecting site operations, construction, employees, or community relationships.
Track concerns involving traffic, noise, environmental impact, land use, housing, workforce growth, and public safety; identify recurring themes and trends.
Maintain a stakeholder map covering local government, public-safety agencies, neighborhood groups, businesses, educational institutions, and nonprofits.
Distinguish verified incidents and credible operational risks from rumors, isolated complaints, and lawful civic activity.
Prepare concise leadership briefings, issue assessments, stakeholder updates, and pre- and post-event reports with recommended actions.
Coordinate with Communications, Government Relations, Community Relations, Security, EHS, Construction, HR, and Operations on issue response.
Track outstanding stakeholder concerns, agency coordination items, and company commitments through resolution.
Use lawful, transparent, and approved information sources; do not request or use nonpublic law-enforcement records, protected personal data, or sensitive political information.
Do not characterize lawful criticism, resident complaints, union activity, or peaceful protest as security threats solely because they oppose company actions.
Maintain separation between stakeholder engagement and law-enforcement or investigative functions; refer legal, privacy, ethics, and security issues to the appropriate teams.