Express Technician

Penske Automotive Group • Buford, GA

7d • Onsite

About The Position

Honda Mall of Georgia, a Penske Automotive Group dealership, is seeking Express Technicians to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role supports an excellent customer experience by delivering quality technical work, communicating vehicle-related information to Service Advisors, and following required procedures for accuracy, timeliness, and safety.

The position primarily takes place in an automotive shop. The covered workspace may be subject to heat, cold, regular loud noise, and hazards associated with shop work. The position requires prolonged standing, frequent physical activity, and occasional lifting or carrying of heavy objects with assistance devices as described below. Evening, weekend, and holiday hours may be required.

Requirements

• High school diploma or equivalent, and one year of related experience, or an equivalent combination of education and experience.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Dealership experience.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes for light mechanical services.
• Attention to detail and commitment to quality.
• Ability to use written and online technical reference materials and manuals.
• Ability to explain technical terms to a non-technical audience.
• Effective time management and ability to prioritize.
• Ability to meet the role's physical demands, including prolonged standing, regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion.
• Ability to talk and hear, with assistance as needed.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, and two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help ensure customers have a high-quality service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer quality and timeliness standards for repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow processes that ensure quality and safety.

Benefits

• Health care options, including medical, dental, and vision coverage.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED