Express Technician

Penske Automotive Group • Indianapolis, IN

6d • Onsite

About The Position

Penske Chevrolet, a Penske Automotive Group dealership, is seeking an Express Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role supports an excellent customer experience by delivering quality technical work, communicating vehicle-related technical information to Service Advisors, and ensuring estimates and work orders are accurate. The technician must follow manufacturer standards and applicable safety and regulatory requirements, including requirements for hazardous-waste handling and disposal, OSHA, and personal protective equipment.

The position is primarily based in an automotive shop. The covered workspace may involve heat, cold, regular loud noise, and safety hazards associated with shop work. It requires prolonged standing, regular physical movement and repetitive motion, and lifting or carrying heavier objects with assistance as needed. Evening, weekend, and holiday hours may be required.

Requirements

• High school diploma or equivalent, and one year of related experience, or an equivalent combination of education and experience.
• Genuine interest in providing exceptional customer service.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes for light mechanical services.
• Attention to detail and commitment to quality.
• Ability to use technical reference materials and technical manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Effective time management and prioritization skills.
• Ability to perform the physical demands of the position, including prolonged standing, regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion; lifting or carrying heavier objects with an assistance device as needed.
• Ability to talk and hear with assistance.
• Some positions may require a valid driver's license and a good driving record.

Nice To Haves

• Dealership experience; brand knowledge is preferred but not required.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help deliver a world-class service experience throughout customers’ vehicle ownership and repair journey.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for repair and maintenance quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of safety and health personal protective equipment.
• Follow processes that support quality and safety.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Competitive compensation.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED