Express Technician

Penske Automotive Group • Indianapolis, IN

6d • Onsite

About The Position

Penske Chevrolet, a Penske Automotive Group dealership, is seeking an Express Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role supports an excellent customer experience by completing quality work, communicating technical information to Service Advisors, and following required processes and safety standards.

The technician works primarily in an automotive shop environment, which may involve heat, cold, regular loud noise, and workplace hazards associated with automotive work. The position requires prolonged standing and regular physical activity, including lifting, pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motions. Evening, weekend, and holiday work may be required.

Requirements

• High school diploma or equivalent, and one year of related experience, or an equivalent combination of education and experience.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Strong customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes for light mechanical services.
• Attention to detail and commitment to quality.
• Ability to use technical reference materials and manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Ability to follow processes that ensure quality and safety.
• Effective time management and ability to prioritize.
• Ability to meet the stated physical demands of the position, including prolonged standing and regular lifting and movement.

Nice To Haves

• Dealership experience.
• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Help provide customers with a world-class service experience throughout the vehicle repair process.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Clearly communicate technical information about customer vehicles to Service Advisors.
• Meet manufacturer standards for the quality and timeliness of repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local regulations affecting shop operations, including requirements for hazardous waste handling and disposal, OSHA, and personal protective equipment.

Benefits

• Health care options, including medical, dental, and vision.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED