Express Technician

Penske Automotive Group • Buford, GA

7d • Onsite

About The Position

Honda Mall of Georgia, a Penske Automotive Group dealership, is seeking Express Technicians to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience while maintaining vehicle quality and safety.

The technician communicates technical information about customer vehicles to Service Advisors, follows manufacturer standards for quality and timeliness, and ensures estimates and work orders are accurate. The position is based primarily in an automotive shop and requires compliance with applicable safety regulations and procedures, including those related to hazardous waste, OSHA, and personal protective equipment.

The position requires a high school diploma or equivalent and one year of related experience, or an equivalent combination of education and experience. Evening, weekend, and holiday hours may be required.

Requirements

• High school diploma or equivalent and one year of related experience, or an equivalent combination of education and experience.
• Exceptional customer service skills.
• Excellent communication skills, including the ability to listen to customers and determine how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes for light mechanical services.
• Strong attention to detail and commitment to quality.
• Ability to use technical reference materials and manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Ability to follow processes to ensure quality and safety.
• Effective time management and prioritization skills.
• Safe working knowledge of shop tools and equipment.
• Ability to work in a fast-paced, results-driven environment.

Nice To Haves

• Dealership experience.
• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for the quality and timeliness of repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow federal, state, and local regulations affecting shop operations, including requirements for hazardous waste handling and disposal, OSHA, and personal protective equipment.
• Follow processes that support quality and safety.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and career growth and advancement opportunities tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED