Express Service Technician

Hendrick Automotive Group•Newnan, GA
•Onsite

About The Position

The Express Service Technician performs express lubrication duties on vehicles, including oil and filter changes, lubrication, fluid checks, and refills. The technician reports needed repairs to the service advisor, checks fluid levels before releasing vehicles, and ensures vehicles are clean and free of residue or fingerprints. The role also includes maintaining a clean, organized, and safe work area; completing required training; accurately recording work hours; and following company policies, safeguards, and safety rules. The position has no direct supervisory responsibilities and includes other duties as assigned. Work is performed primarily in the service area, involving movement around vehicles, work in various physical positions, and safe operation of power tools and test equipment. The employee may be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions, and frequently interacts with service advisors and the service manager. Regular and predictable attendance is required; scheduled shifts may include evenings, weekends, and holidays. The role requires lifting up to 50 pounds and regularly involves talking, hearing, standing, walking, using hands, reaching, and stooping, kneeling, crouching, or crawling.

Requirements

  • High school diploma desired.
  • Automotive field of study or work experience desired.
  • Desired work experience: up to 3 years.
  • Basic knowledge of automotive parts and systems.
  • Demonstrable mechanical skills and knowledge.
  • Technical training or commensurate technical experience.
  • Valid driver’s license.
  • Basic computer skills to use the timekeeping system.
  • Ability to understand and follow instructions and communicate effectively with customers and company personnel.
  • Ability to read and comprehend instructions, correspondence, and memos, and present information effectively in one-on-one and small-group situations.
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common-sense understanding to carry out instructions, handle standardized situations, and understand and follow technical manuals.
  • Regular and predictable attendance.
  • Ability to lift up to 50 pounds and perform the physical activities described for the role.

Responsibilities

  • Adhere to express lube guidelines.
  • Perform lube, oil, and filter changes, including draining and replacing oil and filters and lubricating joints such as idler arm steering knuckles, tie rod ends, and ball joints.
  • Report necessary repairs to the service advisor.
  • Install a completed LOF reminder sticker in the vehicle.
  • Check battery, tire air pressure, windshield fluid, transmission fluid, and power steering fluid levels, and refill as needed.
  • Check coolant level and refill as necessary.
  • Ensure vehicles are clean and free of fluid residue or fingerprints.
  • Check fluid levels before releasing vehicles to ensure proper levels.
  • Maintain CSI at or above company standards.
  • Maintain an organized, clean, and safe work area.
  • Participate in required training.
  • Accurately record all hours worked in the company timekeeping system.
  • Follow safeguards rules and regulations.
  • Demonstrate the company’s Core Values.
  • Comply with company policies and procedures.
  • Observe applicable federal, state, local, and company safety rules and regulations while performing duties.
  • Perform other duties as assigned.
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