Entry/ Express Level Technician - Mercedes Benz of South Bay

AutoNation • Torrance, CA

2d

About The Position

The Express Service Technician performs vehicle maintenance as assigned, following dealer and factory standards. The role supports customer loyalty by building trust and confidence in AutoNation as a provider of vehicle safety and reliability. Technicians use factory training and tools, document completed work, and coordinate with the Parts Department and Service Advisors to support efficient production and customer communication. Performance is measured by targeted production and Customer Satisfaction Index.

Requirements

• High school diploma or equivalent.
• Attention to detail.
• Ability to follow processes to ensure quality and safety.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
• Passion for cars and customer service.

Nice To Haves

• Experience as an express/quick lube technician is preferred.

Responsibilities

• Perform vehicle maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Document work performed on each vehicle on the repair order.
• Stay informed about factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Paid training and OEM certification support.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts and deals through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED