Express Service Advisor
About The Position
The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Join a team focused on earning customers for life by providing the best-in-class automotive service. Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.
Requirements
- Communication skills – communicates effectively with others.
- Time management – managing one’s own time and time of others.
- Typing – ability to type efficiently in order to enter repair orders.
- Basic computer & cost calculation skills.
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Presents a friendly, professional greeting to customers.
- Helps identify, confirm and offer resolution to customer concerns.
- Serves as the communicator between customer and technician.
- Ensures the customer’s needs are understood by the technician.
- Ensures the needed and recommended service/repairs are understood by the customer.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
