Express Service Advisor

FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW)Glenview, IL
$60,000 - $70,000Onsite

About The Position

Fields Auto Group is hiring a Service Advisor to lead our customer experience in the service lane. We treat our employees as our greatest asset with respect, appreciation, and top-tier benefits. No automotive experience? No problem. We fully train individuals with backgrounds in retail, hospitality, restaurants, or customer service.

Requirements

  • An organized, friendly personality with fantastic communication skills.
  • A well-groomed personal appearance and strong time management habits.
  • A valid driver's license with an acceptable driving record.
  • Willingness to submit to a routine pre-employment background check.

Responsibilities

  • Greet owners on the drive line, oversee lane flow, and provide concierge-level support in person and over the phone.
  • Clearly explain the repair process to vehicle owners and ensure a positive, transparent experience.
  • Manage technician schedules to efficiently distribute work and maximize daily shop capacity.

Benefits

  • Medical, Dental, Vision, and Health/Wellness programs
  • 401(k) plan
  • Paid Basic Life Insurance
  • Short-term and Long-term disability options
  • Paid Personal Time Off (PTO)
  • Saturday lunches
  • Employee vehicle purchase plans
  • Product discounts
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