Express Service Advisor

Zimbrick Inc • Fitchburg, WI

1d • Onsite

About The Position

This role involves interacting with customers to understand their vehicle concerns, recommending diagnostic services or repairs, providing accurate estimates, coordinating with technicians and the parts department, and following up with customers on repair status and charges. The position also requires staying updated on technical bulletins.

Requirements

• Solid work ethic
• Positive and professional attitude
• Ability to build rapport and trust with customers while working in a fast paced environment
• Ability to work well in a team environment
• Ability to demonstrate the company’s Core Values every day
• A valid driver’s license and good driving record
• Must be 18 years or older

Responsibilities

• Listen to customer concerns and recommend appropriate diagnostic services or repairs
• Provide accurate estimates
• Coordinate services or repairs with technicians and parts department
• Follow-up with customers on repair status and charges for repairs
• Keep up-to-date knowledge of technical bulletins

Benefits

• Best of Madison Auto Dealer
• United Way Community involvement
• Paid in-house and manufacturer training and mentorship
• State of the Art Multi-Point inspection tool
• Flexible Schedules
• Experienced Service and Parts staff
• Full benefits package including 401k, match and profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed