Express Lead Tech

Carvana•Dallas, TX
•$28 - $30•Onsite

About The Position

Carvana Chrysler Dodge Jeep Ram, a factory-authorized Stellantis dealership, is hiring an Express Lead Technician to lead its Express service team while remaining hands-on. The role mentors and coaches technicians, oversees the quality of Express work, performs maintenance services, and completes customer-approved repairs identified during Express visits. It also includes factory recall and warranty work, communicating findings to service advisors through digital inspections and video, and maintaining an orderly, safe, and efficient Express lane. The position offers an hourly wage of $28–$30. It is full-time and may involve overtime, weekends, and varying shifts. The work environment includes both indoor and outdoor conditions and exposure to heat, cold, wet, humid, dry, or arid environments. Personal protective equipment is required to prevent exposure to hazardous materials. Hiring is contingent on passing a background check, and the role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer and will provide reasonable accommodations for employees with disabilities to perform essential job functions.

Requirements

  • Express or quick-lube service experience in a dealership environment; CDJR experience is strongly preferred.
  • Stellantis training.
  • Ability to perform main line repairs, including brakes and other common maintenance and repair work.
  • Experience or demonstrated interest in mentoring and coaching other technicians.
  • Strong commitment to quality and attention to detail.
  • Comfort using factory scan tools, digital inspections, and service information.
  • Excellent communication and time-management skills.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Strong work ethic and team attitude.
  • Ability to read, write, speak, and understand English.
  • Must be at least 18 years old.
  • Valid driver’s license.
  • Clean driving record, with no more than two moving violations or DUI’s in the last three years.
  • Ability to lift up to 60 pounds frequently and walk up to three miles each day.
  • Ability to use personal protective equipment to prevent exposure to hazardous materials.

Nice To Haves

  • CDJR dealership experience is strongly preferred.

Responsibilities

  • Mentor and coach Express technicians on technique, efficiency, and quality, providing constructive feedback and helping them develop their skills.
  • Perform quality checks on completed Express work to ensure it follows factory procedures and company standards.
  • Perform Express maintenance services, including oil and filter changes, fluid services, tire rotations, and multi-point inspections, and assist with work when the lane is busy.
  • Complete customer-approved main line repairs recommended during Express visits, following factory repair procedures and service information.
  • Perform factory recall campaigns and warranty repairs in accordance with Stellantis procedures.
  • Document findings and communicate them to service advisors using digital inspections and video.
  • Keep the Express lane clean, safe, and organized, and store and maintain tools and equipment properly.
  • Collaborate with advisors, parts staff, technicians, and leadership to maintain a steady workflow.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Student loan payments.
  • Vehicle discounts.
  • Pet benefits.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand skills and share knowledge across the organization.
  • Career development and growth opportunities, including a culture of promotions from within.
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