Express Lead Tech

Carvana•Dallas, TX

About The Position

Carvana Chrysler Dodge Jeep Ram is hiring an Express Lead Technician to lead its dealership service department’s Express team. This is a hands-on player-coach role: the technician mentors and coaches Express technicians, supports quality and efficient service, performs maintenance alongside the team, and completes customer-approved repairs recommended during Express visits. The position also performs Stellantis warranty and recall work and helps ensure customers receive clear information about their vehicles.

Requirements

Express or quick-lube service experience in a dealership environment.
Stellantis training.
Ability to perform main-line repairs, including brakes and other common maintenance and repair work.
Experience or demonstrated interest in mentoring and coaching other technicians.
Strong commitment to quality and attention to detail.
Comfort using factory scan tools, digital inspections, and service information.
Excellent communication and time-management skills.
Ability to work efficiently in a fast-paced, high-volume environment.
Strong work ethic and team attitude.
Ability to read, write, speak, and understand English.
At least 18 years of age.
Valid driver’s license and a clean driving record, with no more than two moving violations or DUI’s in the last three years.
Ability to lift up to 60 pounds frequently and walk up to three miles each day.
Hiring is contingent on passing a complete background check.

Nice To Haves

CDJR dealership experience is strongly preferred.

Responsibilities

Mentor Express technicians on technique, efficiency, and quality; provide constructive feedback and support their skill and career development.
Perform quality checks on completed Express work to confirm compliance with factory procedures and company standards.
Perform Express services, including oil and filter changes, fluid services, tire rotations, and multi-point inspections, and assist the team during busy periods.
Complete customer-approved main-line repairs recommended during Express visits, following factory repair procedures and service information.
Perform factory recall campaigns and warranty repairs according to Stellantis procedures.
Document findings and communicate them to service advisors using digital inspections and video.
Keep the Express lane clean, safe, and organized, and properly store and maintain tools and equipment.
Collaborate with advisors, parts staff, technicians, and leadership to maintain a smooth workflow.