Express Lane Service Advisor

Apple Chrysler Dodge Jeep RamShakopee, MN
Onsite

About The Position

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor to join their team. No experience is necessary. The dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years. Apple Autos believes in the value of its people and ongoing improvement, offering training programs, tuition reimbursement, and career growth and development opportunities.

Requirements

  • Valid driver’s license and ability to pass preemployment drug test and background check.
  • Professional attitude and appearance.
  • Basic computer skills.
  • Ability to handle pressure.

Nice To Haves

  • Previous light duty repair and maintenance preferred, but not required.

Responsibilities

  • Greet customers, obtain customer and vehicle data.
  • Determine nature of desired service and/or complaint.
  • Consult vehicle file.
  • Promote the sales of labor, parts, and accessories.
  • Write clear and precise repair instructions on the repair order for the technician.
  • Provide estimate for labor and parts.
  • If cost of service cannot be established during reception, leave open and contact customer for approval.
  • Establish method of payment when writing up the repair order with the customer, also time promised.
  • Obtain customer’s signature on RO.
  • Utilize Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.
  • Responsible for other duties assigned and/or required by business needs.

Benefits

  • Competitive Pay
  • Flexible Working Hours
  • Advancement Opportunities
  • Professional and Respectful Work Environment
  • Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
  • Company Paid Life Insurance along with Voluntary Life and Disability
  • Health Club Reimbursement
  • New and Used Vehicle, Parts, and Service Discounts
  • Vacation, Holiday, Volunteer Time Off
  • 401k with a Company Matching Contribution
  • Employee Assistance programs
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